N83 BI Product Designer - Remote Opportunity

Serco; Cheyenne (WY); Remote; USD 110,000 - 140,000; Full time

Job summary

Serco is seeking a BI Product Designer to join a Navy-focused program, delivering dashboards and analytics in an agile, remote-team setting. The role emphasizes data prep, visualization, and insight generation for readiness models across ships and units.

You will collaborate with team leaders and Navy clients, leveraging Tableau and analytics tools to deliver actionable insights, while ensuring data accuracy and security throughout the lifecycle.

Qualifications

• Active U.S. DoD security clearance required.
• U.S. citizenship required.
• Bachelor’s degree in CS/IT/IS/Math or related field.
• Minimum 5 years of relevant BI experience.
• Expertise in designing and maintaining dashboards and analytics.
• Strong data visualization and data modeling skills.
• Proficiency with Tableau platform and reporting tools.
• Experience with data integration, SQL, and data sources.

Responsibilities

• Develop, design, and maintain dashboards and analytics.
• Collect, refine, and prepare data for analytics and visualization.
• Manage dashboard platforms (Tableau) and extract insights.
• Prepare reports using visualization and data modeling methods.
• Collect data from multiple sources and normalize it.
• Test, publish dashboards, and schedule refreshes.
• Drill-down data and provide detailed reports.
• Apply statistical methods to extract insights from data.
• Troubleshoot data/workbook issues and optimize performance.

Skills

Active DoW Secret clearance

US citizenship

Bachelor's degree (CS/IT/IS/Math)

5+ years experience

Tableau

Data analytics

Excel/Visio/ETL/PLSQL

Tableau products (Server/Public/Online

Power BI / Qlik a plus

Data modeling / architecture

Team collaboration (agile)

Education

Bachelor’s degree in computer science, IT, Information Systems, Mathematics or related field

Tools

Tableau (Desktop/Server/Public/Online)

Power BI

Qlik

Visio

PL/SQL

ETL

Job description

Position Description & Qualifications

Serco has a new and exciting opportunity working with our US Navy client. This position is perfect for a business intelligence product designer who’s technical and communication skills are merged to multitask in our agile environment!

Must have an active U.S. Department of War (DoW) Secret security clearance.

This project provides agile software development and lifecycle management for a set of integrated readiness models for Navy ships, aircraft and selected expeditionary units. These modeling outputs and other products identify readiness requirements such as fuel, flying hours, maintenance and serve as inputs to the DON, DOD, Presidential, and Congressional budgets.

You will be part of a 24-person, remote team. Because this project manages multiple models and areas of analysis, team organization is broken into smaller groups with technically focused team leaders. You will largely be working with team leaders and Navy clients as a BI product designer.

In this role, you will:

• Develop, design, and maintain dashboards and analytics.
• Collect, refine, and prepare data for analytics and visualization.
• Manage and utilize dashboard platforms (mainly Tableau) to extract meaningful insights.
• Prepare reports using various visualization and data modeling methods.
• Collect data from various data sources and normalize it.
• Test and publish dashboards and reports and schedule refreshes.
• Drill-down data and prepare reports with increased levels of detail.
• Apply algorithms and statistical methods to obtain answers from data.
• Solve data or performance issues related to workbooks and data sources.

To be successful in this role, you will have:

• An active Secret security clearance.
• A U.S. citizenship.
• A Bachelor’s degree in computer science, IT, Information Systems, Mathematics or related field
• 5 years of relevant experience.
• The ability to work with a team in both physical and virtual environments.
• The proficiency in analytics and database querying tools.
• An extensive experience in developing and managing dashboards and reports in Tableau.
• Excellent analytical skills to forecast and predict trends and insights using past and current data.
• Knowledge of data architecture, data modeling, data mapping, data analysis, and data visualization.
• Experience in data presentation through various bars/charts/models/dashboards.
• Sound knowledge and experience in Excel, Visio, PL/SQL, ETL, and the Tableau platform.
• Technical knowledge of Tableau Products and versions including Tableau Server, Tableau Public, Tableau Online, Tableau Desktop, and so on.
• To be able to build visually and interactive dashboards.
• To be able to manipulate and blend data in order to design dashboards and visualization.
• Knowledge of data migration, Tableau integration, and extensions.
• Certifications in Tableau and other BI tools is an added advantage.
• Working knowledge of Power BI and/or Qlik a plus.
• Experience with government databases such as ADVANA/Jupiter a plus

A plus for succeeding in this position would be:

• Strong written and verbal communication skills and attention to detail.
• Knowledge of design principles and quality processes.
• Understanding and transforming customer expectations into technical requirements.
• Technical knowledge of Tableau Products and various versions.
• Understanding of data security and its implementation.

If you are excited to work remote for Serco and our Navy client on a fast-paced and multi-faceted project,

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: [e-mail] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [e-mail].

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. If an applicant has any concerns with job posting compliance, please send an email to: [e-mail].