N6/IT Manager

The Ascendancy Group; Virginia Beach (VA); On-site; USD 70,000 - 90,000; Full time

Job summary

The Ascendancy Group is seeking a TAG IT Manager to provide customer support for command personnel on both non-classified and classified networks. This position involves maintaining security lists, assisting with network account requests, and supporting IT initiatives within the organization.

Applicants should have a valid driver's license, Security+ Certification, and proficiency in Microsoft Office applications. A SECRET security clearance is required, along with experience in data analysis and communication.

Qualifications

• Must possess a valid state driver's license.
• Must have experience with Microsoft Office programs (minimum 3 years).
• Must have or be able to obtain TS/SCI eligibility.

Responsibilities

• Maintain updated Outlook distribution and security group lists.
• Assist in submitting Consolidated Service Desk requests.
• Support command IT projects as N6/IT Subject Matter Expert.

Skills

Microsoft Office applications

Data analysis

Communication skills

SharePoint

Problem-solving

Education

Security+ Certification

Tools

Power BI

Power Apps

Personal Computer

Job description

To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions.

Overview

As a TAG IT Manager, you will act as customer service representative for command personnel on both the Non-classified Internet Protocol Router and Secret Internet Protocol Router networks. *This position is contingent upon contract award

SecurityRequirement:

• A SECRET security clearance is required.

Roles and Responsibilities:

• Maintain updated Outlook distribution lists on both networks.
• Maintain updated security group lists on both networks.
• Provide assistance in submitting Consolidated Service Desk (CSD) requests for command.
• Reviews and process network account requests for command personnel.
• Provide assistance and recommendations to command’s SharePoint portals
• Assists in establishing command N6/IT helpdesk.
• Support to include collateral duty programs associated with Command N6.
• Assists in maintaining continuity for commands N6 Department once established.
• Assists and performs as N6/IT SME for command projects and IT related inquiries.
• Perform as the command’s lead N6/IT liaison to outside entities.
• Assists in the creation and management of Power Apps and Power BI.
• Assists and troubleshoots command VTC equipment.
• Assists in routine quantitative and qualitative methods to collect data, identify problems, and improve command support effectiveness and initiatives.
• Assists in performing routine quantitative and qualitative methods to leverage data as a strategic asset to support performance and decision making, improve transparency, spur innovation and learning, and promote accountability.
• Conducts basic research and data analysis. assignments consisting of data analytical problems of a procedural or factual nature.
• Develops routine narrative reports and/or fact sheets on technical, process, policy or organizational problems based on command system data.

Requirements:

• Possess a valid state driver’s license.
• Must be able to operate a Personal Computer (PC) with common/standard business software programs.
• Proficiency in Microsoft Office applications to include Word, Outlook, Excel, and PowerPoint (minimum 3 years’ experience in Microsoft Office programs).
• Current Security+ Certification.
• Current TS/SCI eligibility or be able to obtain and hold TS/SCI eligibility upon hiring.
• Must be able to communicate clearly and effectively with others, both verbally and in writing.
• Must be able to enter data into multiple databases accurately.
• Preferred prior experience in NSW/SOCOM network structure and function.
• Must complete, maintain training and certification requirements for network access.
• Preferred working Knowledge of SharePoint 2013 or 2016.
• Experience applying analytical, evaluative methods and techniques to issues and studies concerning the efficiency and effectiveness of a command and its support activities.
• Experience relating data analysis methodology and using presentation software (e.g., Microsoft Office Suite) to effectively communicate results in routine or unusual reports.
• Experience transforming raw data into finished products via importing a variety of information systems and data files, including large and complex files.
• Must meet the requirements to obtain and check out government vehicles / CESE for use in their official duties.