Music Retail Lead: Expert Sales & Customer Mentorship

Bennetts Company; Carrollton (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Bennetts Company in Carrollton, TX is seeking a Senior Sales Associate for a music-focused retail environment. You will drive sales and deliver outstanding customer service while sharing knowledge on instruments.

Key duties include mentoring staff, assisting with rentals, lessons, and inventory, and ensuring a well-run retail floor with strong merchandising and smooth transactions.

The role requires a customer-first mindset, teamwork, and effective communication to support students and educators.

Qualifications

• Proven retail sales experience with a customer-first approach.
• Passion for music education and helping students succeed.
• Strong product knowledge and ability to guide customers confidently.
• Collaborative, student-focused mindset with strong communication and leadership skills.

Responsibilities

• Lead by example on the sales floor; provide knowledgeable guidance on band and orchestra instruments.
• Assist customers with instrument rentals, accessories, and lessons; support educators and students.
• Process sales transactions using POS systems.
• Maintain strong merchandising standards and support inventory-related activities.
• Handle opening/closing responsibilities and ensure a well-run retail floor.
• Mentor and support junior staff to improve performance and service quality.

Skills

Retail sales

Music education passion

Product knowledge

Communication & leadership

Job description

Bennetts Company in Carrollton, TX is seeking a Senior Sales Associate for a music-focused retail environment. You will drive sales and deliver outstanding customer service while sharing knowledge on instruments.

Key duties include mentoring staff, assisting with rentals, lessons, and inventory, and ensuring a well-run retail floor with strong merchandising and smooth transactions.

The role requires a customer-first mindset, teamwork, and effective communication to support students and educators.