Museum Security Officer: Full-Time Unarmed Patrol & Guest Care

Allied Universal; Philadelphia (Philadelphia County); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Full Time Unarmed Patrol Concierge in Philadelphia, PA to safeguard visitors and properties at a cultural institution. You will patrol galleries, respond to incidents, and provide welcoming, professional service to guests and staff.

The role emphasizes customer service, compliance with site policies, and collaboration with a team. A high school diploma or equivalent and background screening are required; licensing may vary by state, and a valid

Qualifications

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to visitors, staff, volunteers, and vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols throughout museum galleries, public areas, staff spaces, exterior grounds, and perimeter locations to help deter unauthorized activity and identify potential concerns.
• Observe visitor activity and support the protection of artwork, exhibits, collections, and museum property while maintaining a professional, welcoming presence.
• Respond to incidents, visitor concerns, alarms, and critical situations in a calm, problem-solving manner, following site-specific protocols and reporting requirements.
• Document observations, incidents, and irregular conditions accurately, and communicate relevant information to Allied Universal supervision and appropriate site personnel.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Security Officer Full Time Unarmed Patrol Concierge in Philadelphia, PA to safeguard visitors and properties at a cultural institution. You will patrol galleries, respond to incidents, and provide welcoming, professional service to guests and staff.

The role emphasizes customer service, compliance with site policies, and collaboration with a team. A high school diploma or equivalent and background screening are required; licensing may vary by state, and a valid