Museum Security & Guest Safety Officer

Hilton Garden Inn Chicago Downtown Riverwalk; Chicago (IL); On-site; USD 100,000 - 140,000; Full time

Job summary

DuSable Black History Museum and Education Center seeks a Security Officer to enforce security policies, protect exhibits, and ensure visitor safety. The role reports to the Director of Facilities/Operations Director and Security Manager and involves guarding the museum, coordinating with staff, and responding to emergencies.

The position is full-time in Chicago, IL with a salary of $100,000–$140,000 per year.

Qualifications

• High School graduate or GED.
• Training in safety and other security areas is required.
• One year of experience in a position requiring protective, safety, and/or security work.
• Demonstrated customer service skills.
• Good written and oral communication skills; ability to communicate effectively and project a professional image.

Responsibilities

• Provide security for exterior of the museum, galleries, public spaces, meeting rooms, offices, storage areas, traffic corridors, and physical plants.
• Regulate and control traffic through the galleries, ensure the smooth operation of special events, previews, and receptions.
• Provide excellent customer service to guests, clients, and staff while helping to ensure their safety and enjoyment while visiting the museum.
• Inform visitors of rules, regulations, and proper conduct while in the museum.
• Observe artwork for change of any kind and report problems to supervisor for notification to registrar.

Skills

Customer service

Observant

Calm under pressure

Communication skills

Security regulations knowledge

Education

High School diploma or GED

Job description

DuSable Black History Museum and Education Center seeks a Security Officer to enforce security policies, protect exhibits, and ensure visitor safety. The role reports to the Director of Facilities/Operations Director and Security Manager and involves guarding the museum, coordinating with staff, and responding to emergencies.

The position is full-time in Chicago, IL with a salary of $100,000–$140,000 per year.