Museum Operations & Facilities Associate

Bronx Childrens Museum; New York (NY); On-site; USD 24,000 - 34,000; Full time

Job summary

The Bronx Children’s Museum is seeking a dependable Museum Operations & Facilities Associate to keep the building clean, safe, stocked, and welcoming for children and families each day.

You will work with the Operations & Exhibits team to maintain public spaces, exhibits, offices, and shared areas, performing custodial and facilities tasks as listed in the responsibilities.

Responsibilities

• Maintain cleanliness and readiness of public areas, exhibit spaces, lobby, restrooms, offices, staff areas and meeting spaces.
• Perform routine cleaning: sweeping, vacuuming, mopping, dusting, sanitizing surfaces, and trash/recycling removal.
• Restock soap, paper products, and supplies; address spills and cleanup during operations.
• Complete opening, between-session, and closing cleaning per checklists; deep cleaning during non-public days and closures.
• Reset spaces between visitor sessions and events; assist with exhibit maintenance and repairs when trained.
• Maintain inventory levels for operational and facilities supplies; organize and label storage areas.
• Assist with setup/breakdown for programs, events, and meetings; handle deliveries and room resets.
• Support safety procedures, ensure clear pathways, report hazards; follow child-safety policies.

Job description

Museum Operations & Facilities Associate

Department: Operations & Exhibits

Reports To: Operations Manager

Employment Type: Full-Time, Non-Exempt

Schedule: Requires availability during Museum operating hours, including some weekends, evenings, special events, and scheduled closures.

Regular Schedule

The regular work schedule is Tuesday through Saturday, 10:00 a.m. to 6:00 p.m., with meal and rest breaks provided in accordance with applicable requirements.

Compensation

$21.00 per hour

Position Summary

The Bronx Children’s Museum seeks a dependable, organized, and service-oriented Museum Operations & Facilities Associate to help ensure that the Museum is clean, safe, stocked, organized, and ready to welcome children and families each day.

Working as part of the Operations & Exhibits team, the Associate supports the daily care and readiness of the Museum’s public spaces, exhibits, offices, staff areas, restrooms, storage areas, and shared spaces. The position combines custodial and facilities responsibilities with exhibit readiness, inventory and restocking, Waterways support, internal deliveries, and day-to-day operational assistance.

Because a children’s museum is a highly active environment, the Associate will work throughout the building, responding to changing needs while maintaining consistent standards for cleanliness, organization, safety, and hospitality.

Key Responsibilities

Museum Cleaning, Sanitation & Facility Care

• Maintain the cleanliness and readiness of Museum public areas, exhibit spaces, lobby, restrooms, offices, staff areas, meeting spaces, and other assigned areas.
• Perform routine cleaning, including sweeping, vacuuming, mopping, dusting, sanitizing high-touch surfaces, cleaning glass and other surfaces, and removing trash and recycling.
• Conduct regular restroom checks and replenish soap, paper products, and other supplies.
• Respond promptly to spills, accidents, and other cleaning needs during Museum operations.
• Complete opening, between-session, and closing cleaning and reset responsibilities according to established checklists.
• Conduct scheduled deep cleaning during non-public days and Museum closure periods.
• Follow Museum procedures for cleaning products, chemical storage, personal protective equipment, and safe handling practices.
• Report leaks, damaged fixtures, pest activity, unsafe conditions, unusual odors, equipment problems, and other facilities concerns promptly to the Operations Manager.

Exhibit Readiness & Floor Support

• Conduct daily walkthroughs of assigned exhibit and visitor areas to ensure spaces are clean, orderly, stocked, and ready for visitors.
• Reset approved loose exhibit materials and visitor-use items to their designated locations.
• Restock designated consumable materials throughout the Museum.
• Deliver approved supplies and materials to Museum areas as needed.
• Assist with resetting spaces between visitor sessions, school groups, programs, and special activities.
• Monitor exhibit areas for cleanliness and visible operational concerns and report damaged, missing, loose, wet, or potentially unsafe components to the Operations Manager.
• Support routine exhibit cleaning according to approved procedures.
• Assist with moving tables, chairs, stanchions, approved equipment, and other materials for programs, meetings, and events.
• Perform exhibit repairs or use specialized tools, equipment, or chemicals only when trained and specifically authorized to do so.

Inventory, Supplies & Restocking

• Maintain established inventory levels for designated operational and facilities supplies.
• Monitor cleaning products, restroom supplies, paper products, trash liners, gloves, Waterways supplies, and other assigned materials.
• Maintain organized and appropriately labeled supply closets and storage areas.
• Complete regular inventory checks and communicate replenishment needs to the Operations Manager before supplies are depleted.
• Receive, organize, and distribute routine operational and facilities deliveries as assigned.
• Transport supplies, boxes, materials, and approved equipment between Museum areas and designated storage locations.
• Support the organization and upkeep of the exhibit maintenance room and other Operations storage areas.

Office, Staff & Shared-Space Maintenance

• Maintain the general office, staff work areas, meeting rooms, break areas, and other shared spaces in a clean, orderly, and professional condition.
• Clean shared work surfaces, floors, common areas, waste and recycling stations, and staff kitchen or break areas.
• Restock designated office, kitchen, restroom, and shared-space supplies.
• Reset conference and meeting spaces following meetings, trainings, Board meetings, and other activities.
• Monitor shared spaces throughout the day and address cleaning, organization, and replenishment needs.
• Support room preparation for staff meetings, trainings, consultants, Board activities, and other scheduled Museum functions.
• Respect individual workstations, personal belongings, Museum records, and confidential materials. Do not move papers, files, computers, or personal items unless specifically authorized.

Events, Deliveries & Operational Support

• Assist Operations with setup and breakdown for Museum programs, meetings, corporate events, community activities, and special events.
• Receive and route routine deliveries as assigned.
• Move supplies and approved equipment safely throughout the Museum.
• Assist with room resets and furniture arrangements.
• Support operational needs during Museum shutdowns, exhibit refreshes, and maintenance periods.
• Complete other facilities and operational assignments as directed by the Operations Manager or Director of Operations & Exhibits.

Safety & Child-Centered Environment

The Museum Operations & Facilities Associate works in an environment designed primarily for young children and families. Safety, attentiveness, and appropriate professional conduct are essential.

• Follow all Museum child safety, emergency, security, incident reporting, and visitor protection policies.
• Maintain clear pathways, exits, and accessible routes.
• Address or immediately report spills, trip hazards, broken materials, exposed components, and other potential hazards.
• Use wet-floor signs, barriers, and other safety equipment as required.
• Store cleaning products, chemicals, tools, and equipment securely and outside visitor access.
• Never leave cleaning carts, chemicals, tools, or potentially hazardous materials unattended in areas accessible to children.
• Participate in required safety, emergency preparedness, child protection, and facilities training.
• Communicate respectfully and appropriately with children, families, staff, vendors, and Museum guests.

Waterways & Smock Management

• Support the daily cleanliness and readiness of the Museum’s Waterways exhibit.
• Collect, launder, dry, fold, organize, and replenish Waterways smocks according to Museum procedures.
• Maintain appropriate quantities and sizes of clean smocks in the exhibit area.
• Regularly inspect smocks and remove damaged or excessively worn items from circulation.
• Maintain an accurate inventory of smocks and notify the Operations Manager when replacements are needed.
• Monitor and replenish designated Waterways supplies.
• Monitor surrounding floors and visitor areas for excess water and respond promptly according to the Waterways operating and safety procedures.
• Support opening, between-session, and closing resets of the Waterways area.

Tagged as: REC