Museum Guest Experience Associate - Part Time

Scott-Family-Amazeum; Bentonville (AR); On-site; USD 14,000 - 19,000; Part time

Job summary

The Scott Family Amazeum in Bentonville, AR is seeking a part-time Customer Service Associate to welcome guests, sell tickets and memberships, and provide exceptional service. The role requires strong communication, cash handling, and teamwork in a fast-paced museum environment.

Responsibilities include answering questions, promoting programs, assisting with store operations, and supporting safety and daily tasks. Applicants must be 16+ with basic computer skills and a high school diploma or GED.

Qualifications

• Must be 16+ years old at hire.
• High School diploma or working toward one.
• Good command of general computer applications and basic math skills.
• Ability to adapt to new technology and learn quickly.
• Punctuality and reliability; strong attention to detail.
• Excellent communication with guests and team members.

Responsibilities

• Greet guests warmly and provide information about exhibits and programs.
• Sell tickets and memberships, and process transactions accurately.
• Promote memberships and handle renewals; troubleshoot basic issues.
• Answer questions and resolve guest concerns with a positive attitude.
• Assist with store operations and routine office tasks as needed.
• Maintain clean, organized workspaces and support safety procedures.

Skills

Customer service

Cash handling

Communication

Teamwork

Attention to detail

Bilingual

Education

High School diploma or GED

Tools

POS systems

Databases

Microsoft Office

Job description

The Scott Family Amazeum in Bentonville, AR is seeking a part-time Customer Service Associate to welcome guests, sell tickets and memberships, and provide exceptional service. The role requires strong communication, cash handling, and teamwork in a fast-paced museum environment.

Responsibilities include answering questions, promoting programs, assisting with store operations, and supporting safety and daily tasks. Applicants must be 16+ with basic computer skills and a high school diploma or GED.