Municipal Associate - Rec Center

City of Pelham, AL; Carriage Hill (AL); On-site; USD 17,000 - 25,000; Part time

Job summary

City of Pelham, AL seeks a Municipal Associate for the Pelham Recreation Center to be the welcoming face of the facility. You will greet guests, share information, and support daily programs and activities.

The role emphasizes exceptional customer service, strong communication, and reliable teamwork across shifts, including mornings and evenings, to serve the community.

Qualifications

• Must be at least 16 years of age.
• Excellent customer service.
• Strong verbal and written skills.
• Strong membership/data entry skills.
• Attention to details.
• Computer skills.
• Ability to adapt and problem solve in various situations.
• Motivated team player.

Responsibilities

• Greet guests as they enter the center/park and provide information or direct them to appropriate staff members.
• Answer and promptly handle routine questions.
• Provide information to the members and assist with the activity calendar.
• Assist with room set up for daily classes and programs.

Skills

Customer service

Verbal communication

Written communication

Data entry

Attention to detail

Computer skills

Adaptability

Team player

Job description

Are you a customer service champion with a passion for fitness and community engagement? Look no further! We are seeking vibrant and enthusiastic Municipal Associates to join our dynamic team at the Pelham Recreation Center. This is an incredible opportunity to be the face of our facility, greet guests with a warm smile, and play a crucial role in providing exceptional service to our community.

The list is not intended to be all-inclusive nor exclusive but is intended to provide examples of typical duties performed.

• Greet guests as they enter the center/park and provide them with information or direct them to appropriate staff members
• Answer and promptly handle routine questions
• Provide information to the members and assist with the activity calendar
• Assist with room set up for daily classes and programs

• Must be at least 16 years of age
• Excellent customer service
• Strong verbal and written skills
• Strong membership/data entry skills
• Attention to details
• Computer skills
• Ability to adapt and problem solve in various situations
• Motivated team player

Work Schedule

• Monday (10:00am-1:45pm; 1:45pm-5:30pm; 5:30pm-9:00pm)
• Tuesday - Thursday (10:00am-1:45pm; 1:45pm-5:30pm; 5:30pm-9:00pm)
• Friday - (10:00am-1:45pm; 1:45pm-5:30pm; 5:30pm-8:00pm)
• Saturday - (6:30am-12:30pm; 12:30pm-6:30pm)
• Sunday - (12:30pm-6:30pm)

Join our dedicated team and make a difference in the lives of our community members! As a Municipal Associate, you will have the opportunity to be the first point of contact for our guests, providing exceptional service, fostering a welcoming environment, and promoting the myriad of programs and services offered at our city-owned recreation center.