A healthcare organization is seeking a Patient Service Technician (Phlebotomist) to provide exceptional customer service while collecting blood samples and processing laboratory specimens. The role involves direct interaction with patients, requiring effective communication and knowledge of medical protocols. Applicants should have a high school diploma and a basic phlebotomy certificate, along with a valid driver’s license. This position offers 30 hours per week, with flexibility required for rotating weekends and occasional holidays.
Qualifications
Valid U.S. Driver’s License upon hire; obtain Massachusetts Driver’s License within 60 days.
Successful completion of a basic phlebotomy program required.
Acceptable driving record according to MVR criteria.
Responsibilities
Provide customer service as front-line support for the laboratory.
Collect blood samples from patients using various methods.
Process laboratory specimens according to testing guidelines.
Register patient demographic information into the LIS accurately.
Communicate clients’ results to physicians.
Skills
Communication
Phlebotomy
Customer service
Medical terminology
Basic computer skills
Education
High school diploma or equivalent
Phlebotomy certificate (preferred)
Tools
Microsoft Office Suite
Laboratory Information System (LIS)
Job description
A healthcare organization is seeking a Patient Service Technician (Phlebotomist) to provide exceptional customer service while collecting blood samples and processing laboratory specimens. The role involves direct interaction with patients, requiring effective communication and knowledge of medical protocols. Applicants should have a high school diploma and a basic phlebotomy certificate, along with a valid driver’s license. This position offers 30 hours per week, with flexibility required for rotating weekends and occasional holidays.