Multisite Maintenance Technician - Lorien, Lorien Ivy and Reserve at Mountain View

AvalonBay Communities; Santa Clara (CA); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Housing discounts

401(k) match

Paid vacation

Medical, dental, and vision coverage

Job summary

Vivmark Residential is seeking a Multisite Maintenance Technician to support two or more apartment communities in California. You will handle move-in readiness, resident service requests, and routine maintenance while upholding our service standards.

You will perform make-ready tasks, grounds maintenance, and on-call emergency responses, ensuring safety and quality across properties. Excellent communication and reliability are key as you collaborate with the service manager and team.

Qualifications

• Hands-on maintenance experience required.
• Able to troubleshoot plumbing, electrical, HVAC, and appliances.
• High School diploma or equivalent.
• Valid driver’s license with reliable transportation.
• English communication skills required.
• Ability to work weekends and emergencies.

Responsibilities

• Prepare market-ready apartments and respond to service requests.
• Perform maintenance functions and repairs.
• Maintain grounds and common areas.
• Provide on-call emergency service when required.
• Report concerns to the Service Manager.
• Attend training programs and represent the Company professionally.
• Perform other duties as assigned.

Skills

General maintenance

Troubleshooting skills

English communication

On-call emergencies

Education

High School diploma

Tools

Smartphone usage

Job description

Vivmark Residential exists to set the mark for what home can be. Our vision is to be the most trusted and best-performing rental housing company in America, one that continues to get better as it grows. And we're looking for people who want to help us do it.

As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can't. At Vivmark, team members move up and across functions, markets, and disciplines, building lasting careers. We invest in team members' growth, development, and capabilities that make them and us better, and we hold ourselves to the highest standard as an employer.

The best people want to work here. We hope you're one of them.

What You'll Be Doing

Under the general direction of the General Service Director or Service Manager the Multisite Maintenance Technician supports maintenance efforts of two or more Vivmark Residential apartment communities and is accountable for delivering on our resident commitments of exceptional move-in,total satisfaction, express service and personal attention. The Multisite Maintenance Technician responds to resident service requests, completes make-ready work, and common area maintenance and is instrumental in helping Vivmark Residential deliver on its brand promise by delivering superior customer service and exemplifying professionalism at all times.

• Prepares all market-ready apartments.
• Responds to resident service requests and concerns in a timely manner.
• Performs various maintenance functions.
• Maintains grounds and common areas and keeps them free of trash, debris and if applicable, snow.
• Performs on-call emergency service as required.
• Performs special maintenance projects as assigned.
• Reports any maintenance concerns for repairs to the Service Manager.
• Performs scheduled maintenance program.
• Is knowledgeable of federal and state apartment housing laws, as well as internal policies, initiatives and systems regarding maintenance.
• Attends and participates in training programs as required.
• Represents the Company in a professional manner at all times.
• Performs other duties as assigned.

What You'll Need To Thrive

• Hands-on general service maintenance experience required.
• Ability to troubleshoot and repair plumbing, electrical, appliances, HVAC equipment (if applicable), and perform interior repairs and painting preferred.
• High School diploma or equivalent
• A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
• Computer literacy, and must be able to effectively communicate both orally and in writing in English for all work-related purposes
• Must be able to work any assigned shift, including weekends. Shifts may change according to business needs.
• Must be able to respond to emergencies after normal business hours and on weekends when assigned on-call responsibilities.
• Service team employees, with limited exceptions, are required to use their own smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems and operations software. A telephone number where you can be reached after-hours must be provided to your manager.
• Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, sweeping, stooping, kneeling, shoveling, crouching, lifting and handling of materials. Frequent lifting, grasping and carrying materials and equipment up to 50 lbs.

Bonus Qualifications

• Trade school certification/diploma
• EPA Section 608 Type I, Type II or Universal certification preferred
• Residential or commercial property management, hospitality, or retail experience preferred

Salary: $27.71 - $33.86 per hour

• Employees are eligible for overtime pay and performance incentives.
• The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.

We Offer

A competitive benefits package that supports your health, financial well-being, and work-life balance, including medical, dental, and vision coverage, a 401(k) with company match, paid vacation and company holidays, and exclusive team member housing discounts.