Multimedia Manager

Western University of Health Sciences; Pomona (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

Western University is seeking a Multimedia Manager to transform stories of student achievement and donor impact into compelling visual experiences. The role spans print, digital, video, and events, driving brand-consistent, accessible design across campaigns.

You will lead creative concepts, manage projects end-to-end, and collaborate with stakeholders to deliver high-quality outputs that support advancement priorities and audience engagement.

Qualifications

• Bachelor’s degree in graphic design, multimedia design, visual communications, digital media, animation, film, or related field.
• Five+ years of professional design experience, including creative direction, multimedia production, or team leadership.
• Strong portfolio demonstrating sophisticated visual design, multimedia storytelling, brand development, and integrated campaign work.

Responsibilities

• Lead and maintain creative direction for University Advancement’s fundraising and donor communications.
• Design print and digital publications, campaigns, and donor reports.
• Create integrated multimedia assets across print, digital, video, and environmental graphics.
• Plan and art-direct photography and video shoots, including talent coordination and location planning.
• Develop campaign identities, design systems, and visual treatments for advancement priorities.
• Oversee projects from concept to final delivery with timelines and approvals.

Skills

Graphic design

Typography

UX design

Brand management

Accessibility design

AI ethics in design

Stakeholder collaboration

Visual storytelling

Project coordination

Education

Bachelor’s degree in graphic design, multimedia design, visual communications, digital media, animation, film, or related field

Tools

Adobe Creative Cloud (InDesign, Illustrator, Photoshop, Premiere Pro, After Effects)

Canva

Job description

As you take your first step onto a Western University of Health Sciences campus, each path, each person, each structure comes with a transformative story. WesternU is more than the practice of medicine. We are defined by character and culture.

At WesternU, you will discover humanism at the heart of every interaction: a warm welcome, a sincere smile, a positive word, a kind deed, a thoughtful gesture. You will see students work together on case studies; a parade of pets in campus parks; student clubs offering opportunities for career growth and community involvement; and faculty, staff and students designing their future and the future of WesternU. We display a collaborative mindset in how we operate, educate, and serve others.

Although, geographically, we are two campuses - as humanists, we are one: to enhance and extend the quality of life in our communities and achieve excellence in everything we do. We attract diverse, professional faculty, staff and students that thrive in an environment of humanistic health care education. Join our team of faculty and staff and make a difference.

Position Title Multimedia Manager

Position Control Number A02761

Type of Position Administration

Position Status Full-time

Department 5501-External Relations

Campus Western University Campus-Pomona, CA

Position Location California

Job Summary Reporting to the Senior Director of Advancement Communications, the Multimedia Manager will transform stories of student achievement, donor generosity, and community impact into compelling visual experiences that deepen connection and inspire philanthropic support.

This role ensures that advancement communications are visually distinctive, emotionally engaging, and represent WesternU in a thoughtful way to donors. It spans campaign initiatives and donor publications to videos, digital content, presentations, and event materials, ensuring deliverables meet strategic objectives, maintain brand consistency, and reflect best practices in accessibility and audience-centered design.

Serving as the University Advancement’s visual designer, the position develops integrated creative concepts and produces high-quality work across print, digital, video, photography, motion graphics, presentations, social media, environmental graphics, and events. The role oversees projects from initial concept through final production, ensuring deliverables meet strategic objectives, maintain brand consistency, and reflect best practices in accessibility and audience-centered design.

This is a hands‑on creative role for an experienced designer who can help develop a strong visual design standard and carry ideas from initial concept through production and delivery.

Knowledge, Skills and Abilities

Individuals must possess the knowledge, skills, and abilities or be able to perform the essential functions of the assigned classification, with or without reasonable accommodation(s), using some other combination of skills and abilities. Necessary knowledge, skills, and abilities are as follows:

Knowledge of:

• Principles and best practices of graphic design, typography, composition, color theory, visual hierarchy, and visual communication.
• User experience (UX) design, web design, HTML / CSS , digital asset management systems, and content management systems.
• Accessible and inclusive design standards and their application across print, digital, and multimedia platforms.
• Brand management principles and the development of cohesive visual identities.
• Ethical, privacy, quality, and brand considerations related to the use of artificial intelligence‑assisted creative tools.
• Advancement, fundraising, healthcare, higher education, or other mission‑driven organizational environments and communications practices.

Skill in:

• Adobe Creative Cloud applications, including InDesign, Illustrator, Photoshop, Premiere Pro, and After Effects, as well as Canva.
• Developing compelling visual concepts and design solutions that communicate complex messages clearly and effectively.
• Creating graphic design, multimedia, video, motion graphics, photography, and other visual storytelling assets.
• Applying advanced typography, composition, imagery, motion, and color techniques to produce high‑quality creative work.
• Utilizing project management, workflow management, and collaborative design tools to coordinate projects and ensure timely delivery.
• Translating stakeholder objectives into effective visual communication strategies and creative solutions.
• Maintaining visual consistency while adapting creative approaches across multiple audiences, channels, and platforms.

Ability to:

• Use visual storytelling techniques to transform complex concepts into clear, engaging, and memorable communications.
• Conceptualize and develop original creative ideas, campaigns, and visual systems that support strategic goals.
• Manage multiple projects simultaneously while meeting deadlines and maintaining exceptional quality standards.
• Collaborate effectively with colleagues, stakeholders, vendors, and external partners while incorporating feedback constructively.
• Create audience‑centered, inclusive, and accessible designs that meet the needs of diverse constituents.
• Serve as a steward of the institutional brand while balancing consistency, creativity, and innovation.
• Manage timelines, budgets, production schedules, digital assets, approvals, and vendor relationships.
• Evaluate and implement emerging design tools, technologies, formats, and techniques to enhance visual communications.
• Exercise sound judgment, attention to detail, and creative problem‑solving in a fast‑paced environment.
• Bring Your Best Self to Work: Consistently demonstrate respect, compassion, and integrity in interactions with colleagues, donors, and partners; foster a positive, collaborative, and inclusive workplace culture.
• Demonstrate a commitment to working in an organization that values and promotes humanism.

Required Qualifications

Required Education

Bachelor’s degree in graphic design, multimedia design, visual communications, digital media, animation, film, or a related field.

Experience or Training

Experience: Five or more years of professional design experience, including responsibility for creative direction, multimedia production, or team leadership. A strong portfolio demonstrating sophisticated visual design, multimedia storytelling, brand development, and integrated campaign work.

Preferred Qualifications

Experience in higher education, advancement/fundraising, healthcare or nonprofit communications, donor-facing campaigns, and integrated multimedia communications.

Advancement Specific Creative Design

• Establish and maintain the creative direction for University Advancement’s fundraising, donor stewardship, and event communications.
• Develop original visual concepts, campaign identities, design systems, and creative treatments that bring advancement priorities to life.
• Translate communications briefs, institutional messages, and audience insights into clear, engaging visual solutions.
• Lead the design of high‑visibility projects, including comprehensive campaign materials, fundraising appeals, donor proposals, stewardship reports, event experiences, and executive presentations.
• Manage creative projects from intake and scoping through concept development, stakeholder review, production, and final delivery.
• Develop project timelines, production schedules, creative briefs, specifications, and approval processes.

Multimedia Content Creation

• Design and produce integrated creative assets across print, digital, web, email, social media, video, presentations, and environmental applications.
• Lead multimedia projects from concept through delivery, including visual development, storyboarding, production planning, editing, motion design, and post‑production.
• Create and direct videos that highlight donor impact, student experiences, stories, faculty achievements, research, and institutional priorities.
• Produce motion graphics, animations, digital advertisements, social content, and other short‑form visual assets.
• Plan and art‑direct photography and video shoots, including shot lists, visual treatments, talent coordination, location planning, and image selection.
• Retouch photography, edit video, prepare graphics, and optimize multimedia assets for different platforms and audiences.
• Design charts, infographics, illustrations, and other data visualizations that make complex information clear and engaging.

Campaign, Publication & Event Design

• Create cohesive visual identities and asset systems for fundraising campaigns, giving initiatives, donor recognition, and special events.
• Design print and digital publications, including impact reports, newsletters, invitations, brochures, case statements, proposals, campaign collateral, and the annual report.
• Develop event visuals such as environmental graphics, signage, digital displays, stage graphics, programs, and presentation decks.
• Prepare production‑ready files and oversee prepress, proofing, color accuracy