Multiline Insurance & Relationship Manager

State Farm Agent; Worcester (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Kevin Piscitelli - State Farm Agent in Worcester, MA is seeking a Multiline Representative to help customers protect what matters most. You’ll listen, guide, and present flexible insurance and financial product options to meet individual needs.

You’ll join a caring, community-focused team that values integrity, reliability, and meaningful work. Prior customer service or insurance exposure is preferred, with state licenses obtainable.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Written & verbal communication

Organizational skills

Adaptability in fast-paced env

Customer service experience

Insurance licensing readiness

Job description

Kevin Piscitelli - State Farm Agent in Worcester, MA is seeking a Multiline Representative to help customers protect what matters most. You’ll listen, guide, and present flexible insurance and financial product options to meet individual needs.

You’ll join a caring, community-focused team that values integrity, reliability, and meaningful work. Prior customer service or insurance exposure is preferred, with state licenses obtainable.