Multifamily Property Compliance Manager

Novogradac & Company LLP; Cleveland (OH); Hybrid; USD 96,000 - 129,000; Full time

Benefits offered by this job

Increased paid holidays

Competitive salaries

Flexible working hours

Remote and hybrid opportunities

401(k) with profit-sharing

Discretionary annual bonuses

Strong focus on work-life integration

Dress for your day

ERGs and career development

Job summary

Novogradac & Company LLP in Cleveland, OH seeks a Multifamily Property Compliance Manager to lead daily operations, ensure regulatory compliance, and deliver high-quality client services across senior, analyst, and junior teams.

You will oversee planning, staffing, and scheduling of engagements, review tenancy reviews and reports, mentor staff, and partner with clients to address complex compliance questions while supporting training and process improvements.

Qualifications

• Bachelor’s degree and 7+ years of directly related experience in administration and monitoring of multifamily affordable housing programs.
• COS or equivalent certification and HCCP designation required.
• Leadership experience including supervising, coaching, and developing staff.

Responsibilities

• Oversee day-to-day multifamily compliance engagements, including planning, staffing, scheduling, and timely completion of client deliverables.
• Review pre- and post-occupancy tenant file compliance reviews, reports, findings, and related work products for quality and regulatory compliance.
• Serve as escalation point for complex compliance matters and client questions.
• Provide guidance related to affordable housing programs (LIHTC, HOME, etc.) and regulatory interpretation needs.
• Supervise and develop analysts, including performance feedback and training.
• Monitor engagement performance, productivity, and quality standards, and advise on improvements.
• Foster client relationships through professionalism, responsiveness, and service orientation.
• Support training, knowledge sharing, and process improvements within the department.

Skills

Leadership

Coaching/Mentoring

Regulatory interpretation

Analytical thinking

Client relationships

Time management

Presentation skills

Cross-team collaboration

Education

Bachelor’s degree

COS certification

HCCP designation

Tools

Microsoft Office

Compliance reporting systems

Job description

Position Summary:

The Multifamily Property Compliance Manager is responsible for overseeing the daily operations, service delivery, and quality of multifamily property compliance assignments. This position provides leadership, technical guidance, and operational oversight to Senior Property Compliance Analysts, Property Compliance Analysts, and Junior Property Compliance Analysts while ensuring regulatory compliance, client satisfaction, and engagement performance.

Your Contributions & Responsibilities:

• Oversee the day-to-day execution of multifamily compliance engagements, including planning, staffing, scheduling, workload allocation, and timely completion of client deliverables.
• Review pre- and post-occupancy tenant file compliance reviews, reports, findings, and related work products to ensure quality, consistency, and compliance with applicable regulatory requirements.
• Serve as an escalation point for complex compliance matters, engagement issues, client questions, and regulatory interpretation needs.
• Provide technical guidance related to affordable housing compliance programs, including federal, state, and local requirements applicable to assigned engagements.
• Supervise, coach, mentor, and develop Senior Property Compliance Analysts, Property Compliance Analysts, and Junior Property Compliance Analysts, including providing feedback, supporting training, and completing performance evaluations.
• Monitor engagement performance, productivity, quality standards, and team capacity, identifying issues and recommending improvements as needed.
• Develop, strengthen, and maintain effective client relationships through professionalism, responsiveness, follow-through, and a service-oriented approach.
• Support department training, knowledge-sharing, process improvement, and quality control initiatives.
• Assist department leadership with client service strategies, business development support, industry involvement, and other operational or strategic priorities as assigned.
• Other duties and projects as assigned.

Your Background and Skills:

• Advanced knowledge of affordable housing compliance regulations and programs, including applicable federal, state, and local requirements.
• Advanced knowledge of IRC Section 42 (LIHTC), IRC Section 142 (Tax-Exempt Bonds), HOME, National Housing Trust Fund (NHTF), HOTMA, 24 CFR Part 5 income eligibility requirements, and other applicable affordable housing programs.
• Demonstrated ability to interpret complex regulatory requirements, assess compliance risks, and provide practical recommendations.
• Ability to supervise, coach, mentor, and develop employees.
• Ability to effectively manage multiple client engagements, operational priorities, and concurrent shifting demands.
• Strong analytical, problem-solving, and decision-making skills with the ability to exercise sound professional judgment.
• Excellent verbal, written, and presentation communication skills.
• Ability to build and maintain productive client relationships and serve as a trusted compliance resource.
• Strong organizational skills with the ability to manage competing priorities, follow through on commitments, and meet project deadlines.
• Ability to work collaboratively across teams while fostering a positive and productive work environment.
• Strong computer skills, including Microsoft Office applications, compliance reporting systems, and related business software.
• Maintain a professional demeanor with clients and coworkers while adhering to internal administrative requirements and deadlines.
• Available to work evenings and weekends based on business needs and travel domestically as required.

Minimum Qualifications:

Bachelor’s degree and at least 7 years of directly related experience in the administration and monitoring of multifamily affordable housing program(s), including at least 3 years of previous leadership, supervisory, or management experience and/or an appropriate balance of education and work experience. Certified Occupancy Specialist (COS) or equivalent certification and Housing Credit Certified Professional (HCCP) designation required. Additional company-sponsored compliance certifications may also be required.

Why work with us?

Novogradac is committed to fostering a welcoming workplace where all employees feel valued and empowered to grow. We believe in offering a supportive, balanced work environment that encourages professional growth and work-life integration.

We are proud to offer:

• Increased number of paid holidays per year
• Competitive salaries with continuous review of market conditions
• Flexible working hours and work arrangements
• Remote and hybrid opportunities
• Inclusive workplace, providing strong professional growth and development opportunities.
• Strong growth opportunities
• Competitive benefits package
• 401(k) package with firm profit-sharing
• Discretionary annual bonuses for eligible positions & CPA bonus plan
• Strong emphasis on quality work-life integration
• Dress for your day policy
• Resources of a national firm
• Opportunities to engage with our active Employee Resource Groups (ERGs), affinity groups, and advance your career within a supportive, inclusive environment
• Compensation: $96,000 to $129,000 depending on experience. More is possible if experience dictates.

Commitment to Inclusion:

Novogradac is committed to ensuring a fair and inclusive recruitment process, making reasonable accommodations to individuals with disabilities or special needs throughout the application process. We encourage applicants from all backgrounds, identities, and experiences to apply, as we believe that unique perspectives strengthen our ability to achieve excellence.

Novogradac & Company LLP offers a progressive work environment, competitive pay and an excellent benefits package including medical, dental, vision, paid time off, life/disability insurance, commuter flex accounts and a 401(k).

Novogradac and Company LLP is an equal opportunity employer.

Novogradac’s culture is centered on education, acceptance, innovation and opportunity. We value diversity and respect the different perspectives that each of our employees bring to Novogradac no matter their age, race, religion, gender identity or sexual orientation. We are committed to creating an equitable and inclusive workplace for our entire workforce.

By submitting an application with us, you are providing Novogradac with personal information. More information on how we use your personal information may be found in our Privacy Notice at Collection.

We’re Novogradac, a national certified public accounting and consulting firm headquartered in San Francisco. Founded in 1989, the allied group of Novogradac companies has grown to more than 900 employees and partners with more than 25 offices throughout the country. Novogradac is one of the nation’s top 40 certified public accounting and consulting firms and is a recognized leader in real estate and community development. Novogradac provides publicly and privately held national enterprises with a full spectrum of audit, tax, valuation, expert witness and litigation support, property compliance and general consulting services and works extensively in the affordable housing, community development, historic preservation and renewable energy fields.