Multi-Unit Leader

Sonic Drive-In; Tolleson (AZ); On-site; USD 50,000 - 75,000; Full time

Job summary

A leading fast-food chain is seeking a Multi-Unit Leader to oversee operations across multiple establishments in Tolleson, Arizona. The role involves training, managing staff, ensuring operational standards, and enhancing guest experiences. Ideal candidates will have significant experience in restaurant management, leadership skills, and the ability to streamline operations while meeting company policies.

Qualifications

• Minimum of three years restaurant management experience, preferably in QSR.
• Experience managing multiple units is required.
• Knowledge of recruiting, interviewing, and employment laws.

Responsibilities

• Manage operations of General Managers across multiple drive-ins.
• Ensure compliance with company policies and effective guest service.
• Conduct recruitment and training for management team members.

Skills

Leadership

Supervisory

Communication

Basic Accounting

Computer Skills

Education

High school diploma or equivalent

Advanced studies preferred

Job description

SONIC Multi-Unit Leader Job Description

SONIC is all about having fun while you work and gaining a sense of accomplishment along the way. Not only do you work with fantastic people, you'll get great pay, flexible hours, and a cool uniform.

As a Sonic Multi-Unit Leader, you will manage the operations of all General Managers and employees within multiple SONIC drive-ins. Your responsibilities include training and supporting employees to ensure the delivery of quality food in a clean, safe, and efficient manner to provide an enjoyable guest experience. The job duties include:

1. Managing, training, and coaching General Managers, including conducting management orientation.
2. Directing and assigning employees to meet operational standards.
3. Overseeing employees and management across multiple drive-ins, ensuring all stations (e.g., Fountain & Frozen, Grill, Drive-Thru) operate efficiently during shifts according to store volume.
4. Ensuring compliance with employee handbook, policies, and practices.
5. Addressing employee issues and policy violations promptly and reporting them to supervisors.
6. Reviewing work schedules to ensure proper staffing and guest service.
7. Monitoring cost control procedures and taking corrective actions when necessary.
8. Supervising vendor performance and taking corrective actions if needed.
9. Auditing employment and payroll records.
10. Emphasizing guest needs and responding to escalated guest requests and complaints respectfully.
11. Recruiting, interviewing, and hiring management team members.
12. Approving employee and management compensation within company guidelines.
13. Preparing operational reports and developing action plans for financial or sales issues.
14. Developing and executing regional marketing plans.

Additional Requirements:

• High school diploma or equivalent; advanced studies preferred.
• Minimum of three years restaurant management experience, preferably in QSR.
• Experience managing multiple units is required.
• Availability to work irregular hours, including nights, weekends, and holidays.
• Knowledge of recruiting, interviewing, and employment laws.
• Leadership, supervisory, communication, basic accounting, and computer skills.
• Ability to work independently, multi-task, and resolve problems effectively.
• Adherence to appearance, uniform, and hygiene standards.

SONIC and its franchise owners are Equal Opportunity Employers.

All that’s missing is you! Apply today!

Note: This job posting is active and current.