Multi-Unit Leader

Sonic Drive-In; Mesa (AZ); On-site; USD 60,000 - 75,000; Full time

Job summary

Join a leading fast-food brand as a Multi-Unit Leader in Mesa, Arizona. You'll have the opportunity to oversee multiple drive-ins, ensuring quality service and training General Managers. With a focus on leadership and operational excellence, you'll create a positive work environment while driving business success.

Qualifications

• Minimum three years of restaurant management experience, preferably in QSR.
• Experience managing multiple units is required.
• Strong leadership, communication, and supervisory skills.

Responsibilities

• Manage operations of multiple drive-ins and train General Managers.
• Ensure quality service and compliance with operational standards.
• Develop and implement regional marketing plans.

Skills

Leadership

Communication

Supervisory Skills

Problem Solving

Education

High school diploma or equivalent

Advanced studies preferred

Job description

SONIC Multi-Unit Leader Job Description

SONIC is all about having fun while you work and gaining a sense of accomplishment along the way. Not only do you work with fantastic people, you'll get great pay, flexible hours and a cool uniform.

As a Sonic Multi-Unit Leader, you will manage the operations of all General Managers and employees within multiple SONIC drive-ins. Your responsibilities include training and supporting employees to ensure quality food is provided in a clean, safe, and efficient manner, ensuring guests have an enjoyable experience. Key duties include:

1. Managing, training, and coaching General Managers, including conducting management orientation.
2. Directing and assigning employees to meet operational standards.
3. Overseeing employees and management across multiple drive-ins, ensuring all stations (Fountain & Frozen, Dresser, Front Swamp, Back Swamp, Grill, Switchboard, Expeditor, Food Prep, Carhop, Skating Carhop, Drive-Thru) perform their duties during shifts, maintaining standards for portion control, temperature, packaging, appearance, presentation, taste, and service.
4. Ensuring compliance with employee handbook policies and practices.
5. Addressing employee issues and violations promptly, reporting to supervisors as needed.
6. Reviewing work schedules to maintain proper staffing levels.
7. Monitoring cost control procedures for food, labor, and inventory, taking corrective actions when necessary.
8. Monitoring vendor performance and taking corrective actions as needed.
9. Auditing employment and payroll records.
10. Reinforcing guest-first service principles.
11. Responding to guest requests and complaints professionally.
12. Recruiting, interviewing, and hiring management team members.
13. Approving employee and management compensation within company guidelines.
14. Preparing operational reports for multiple drive-ins and developing action plans for financial or sales issues.
15. Developing and implementing regional marketing plans.

Additional Requirements

• High school diploma or equivalent; advanced studies preferred.
• Minimum three years of restaurant management experience, preferably in QSR.
• Experience managing multiple units is required.
• Ability to work irregular hours, including nights, weekends, and holidays.
• Knowledge of recruiting, interviewing, and employment practices.
• Understanding of labor laws and health regulations.
• Strong leadership, communication, and supervisory skills.
• Basic accounting and computer skills.
• Ability to work independently, multitask, and solve problems effectively.
• Adherence to appearance, uniform, and hygiene standards.

Join us in creating a groovy Sonic experience! Apply today! Sonic and its franchise owners are Equal Opportunity Employers.