Multi-Unit Leader

Sonic Drive-In; Kingman (AZ); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading fast food chain as a Multi-Unit Leader! In this role, you will oversee operations across multiple locations, ensuring high standards in food quality and staff performance. Ideal candidates have significant restaurant management experience and strong leadership skills. Enjoy a dynamic work environment with flexible hours and competitive pay.

Qualifications

• Minimum 3 years restaurant management experience, preferably in QSR.
• Understanding of labor laws and health regulations.
• Ability to work independently and multi-task.

Responsibilities

• Manage operations across multiple drive-ins.
• Train and support employees to maintain quality standards.
• Recruit, interview, and hire management team members.

Skills

Leadership

Communication

Conflict Resolution

Education

High school diploma or equivalent

Advanced studies preferred

Tools

Basic accounting software

Computer skills

Job description

SONIC is all about having fun while you work and gaining a sense of accomplishment along the way. Not only do you work with fantastic people, you'll get great pay, flexible hours and a cool uniform.

As a Sonic Multi-Unit Leader, you will manage the operations of all General Managers and employees within multiple SONIC drive-ins. You will also be responsible for training and supporting the drive-ins’ employees to ensure we provide quality food in a clean, safe, and efficient manner so that our guests will have an enjoyable experience at Sonic! The job duties include:

• Managing, training, and coaching Working Partners/General Managers and conducting management orientation.
• Directing and assigning employees as needed to ensure all aspects of service meet operational standards.
• Overseeing multiple drive-in employees and management in performing duties across various stations (Fountain & Frozen, Dresser, Front Swamp, Back Swamp, Grill, Switchboard, Expeditor, Food Prep, Carhop, Skating Carhop, and Drive-Thru if applicable) during shifts to ensure quality and service standards.
• Ensuring compliance with the employee handbook, policies, and practices.
• Addressing employee issues and policy violations promptly and reporting them to the supervisor.
• Reviewing work schedules to ensure proper staffing levels for continuous guest service.
• Monitoring costs related to food, labor, paper, and inventory, and taking corrective actions as needed.
• Monitoring vendor performance and taking corrective actions when necessary.
• Auditing employment and payroll records.
• Reinforcing guest-first service principles.
• Responding to guest requests and complaints respectfully and promptly.
• Recruiting, interviewing, and hiring management team members.
• Approving compensation levels within company guidelines.
• Preparing operational reports and developing action plans for financial or sales issues.
• Developing and implementing regional marketing plans.

Additional Requirements:
• High school diploma or equivalent; advanced studies preferred.
• Minimum of three years restaurant management experience, preferably in QSR.
• Multi-unit supervision experience preferred.
• Ability to work a minimum of 5 days per week, including nights, weekends, and holidays.
• Knowledge of recruiting, interviewing, and hiring practices.
• Understanding of labor laws and health regulations.
• Leadership, supervisory, and communication skills.
• Basic accounting and computer skills.
• Ability to work independently, multi-task, and solve problems.
• Strong decision-making and conflict resolution skills.
• Adherence to appearance, uniform, and hygiene standards.

All that’s missing is you! Apply Today!

Sonic and its franchise owners are Equal Opportunity Employers.