Multi-Unit Leader

Sonic Drive-In; Dumas (AR); On-site; USD 50,000 - 70,000; Full time

Job summary

Sonic Drive-In recherche un Multi-Unit Leader pour superviser plusieurs établissements. Le candidat idéal aura une expérience en gestion de restaurant, des compétences en leadership et une capacité à former des équipes. Ce poste vous offre une occasion unique d'influencer l'expérience client et d'assurer la qualité des opérations. Rejoignez une équipe dynamique et profitez d'avantages tels que de bons congés et une ambiance de travail agréable.

Qualifications

• Minimum trois ans d'expérience en gestion de restaurant, de préférence en QSR.
• Expérience en supervision multi-unités souhaitée.
• Connaissance des lois de travail et des réglementations sanitaires.

Responsibilities

• Gérer les opérations et former les directeurs généraux.
• Surveiller la satisfaction des clients et traiter les plaintes.
• Préparer des rapports opérationnels et des plans d'action.

Skills

Leadership

Communication

Supervisory skills

Problem-solving

Education

High school diploma or equivalent

Advanced studies preferred

Tools

Basic accounting skills

Computer skills

Job description

Multi-Unit Leader for Lapidary Capital Group

WOTC Statement: We participate in the federal government’s Work Opportunity Tax Credit, Welfare to Work, and other federal and state tax credit programs. The information you supply during onboarding will be used to complete our federal and state tax returns, and in no way will negatively impact your employment with us.

About Sonic: Sonic is all about having fun while you work and gaining a sense of accomplishment along the way. Not only do you work with fantastic people, but you'll also get great pay, flexible hours, and a cool uniform.

Position Overview: As a Sonic Multi-Unit Leader, you will manage the operations of all General Managers and employees within multiple Sonic drive-ins. You will be responsible for training and supporting employees to ensure quality food is provided in a clean, safe, and efficient manner, ensuring an enjoyable guest experience. Key duties include:

1. Managing, training, and coaching General Managers and conducting management orientation.
2. Directing and assigning employees to meet operational standards.
3. Overseeing employees across various stations during shifts to ensure standards for food preparation, presentation, and service are met.
4. Ensuring compliance with employee handbook, policies, and practices.
5. Addressing employee issues and policy violations promptly and reporting them to supervisors.
6. Reviewing work schedules to ensure proper staffing.
7. Monitoring cost control procedures and taking corrective actions as needed.
8. Auditing employment and payroll records.
9. Responding to guest requests and complaints in a respectful manner.
10. Recruiting, interviewing, and hiring management team members.
11. Approving compensation levels within company guidelines.
12. Preparing operational reports and developing action plans for financial or sales issues.
13. Developing and implementing regional marketing plans.

Additional Requirements:

• High school diploma or equivalent; advanced studies preferred.
• Minimum three years of restaurant management experience, preferably in QSR.
• Experience in multi-unit supervision preferred.
• Availability to work a minimum of 5 days including nights, weekends, and holidays.
• Knowledge of recruiting, federal and state labor laws, and health regulations.
• Leadership, communication, and supervisory skills.
• Basic accounting and computer skills.
• Ability to work independently, multitask, and solve problems.
• Adherence to appearance, uniform, and hygiene standards.

Note: All that’s missing is you! Apply today! Sonic and its franchise owners are Equal Opportunity Employers.