Multi Unit Fitness Manager

Empire Portfolio Group; Caldwell (NJ); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k)

Medical, Dental and Vision insurance

Employee discounts

Health savings account

Paid time off

Professional development assistance

Job summary

Empire Portfolio Group is seeking a Multi-Unit Fitness Manager to oversee 4 Orangetheory studios, source and develop fitness talent, and drive customer growth and retention. You will lead teams with strong problem-solving, communication, and leadership to meet monthly KPIs and revenue targets.

The role requires 3–5 years of managerial experience in fitness, current CPR/AED certification, and a fitness credential from OTF or an equivalent program.

Qualifications

• High School diploma or equivalent with fitness certification.
• 3-5 years of managerial experience in fitness preferred.
• Current CPR/AED certification.
• OTF experience preferred but not required.
• Bachelor/Master/PhD degrees in listed health fields acceptable.

Responsibilities

• Hire and train all coaches, updating them on fitness initiatives.
• Monthly coach evaluations and quarterly performance reviews.
• Allocate time across studios based on needs.
• Review and educate coaches on KPIs.
• Staff development to reach 60% coach closing for members.
• Schedule and plan education workshops.
• Member outreach to reduce monthly attrition.
• Increase member adherence and gym visits.
• Encourage selling OTF heart-rate monitor with new memberships.
• Duties may include additional tasks.

Skills

Leadership

Communication

Team collaboration

Problem solving

Talent development

Multitasking

Attention to detail

Entrepreneur mindset

Education

High School diploma

OTF certified / related fitness certification (ACSM, ACE, ISSA, NCSF, NASM, NCSA, or AFAA)

Kinesiology / Exercise Science degree

Tools

CPR/AED certification

Job description

About Empire Portfolio Group

Empire Portfolio Group™ was founded in 2013 with a vision to develop strong brands and supercharge their long-term growth. In an increasingly crowded and competitive industry, our team not only outperforms the norm but most importantly prioritizes making differences in team and studio members' lives.

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts

About Empire Portfolio Group

Empire Portfolio Group™ was founded in 2013 with a vision to develop strong brands and supercharge their long-term growth. In an increasingly crowded and competitive industry, our team not only outperforms the norm but most importantly prioritizes making differences in team and studio members' lives.

Headquartered in New York City, Empire Portfolio Group is a leading Area Representative and franchisee of Orangetheory Fitness. The Company owns, operates and supports 140+ Orangetheory Fitness studios across DC, Connecticut, Maine, New Hampshire, New Jersey, New York, North Carolina, South Carolina, Vermont, and Virginia.

The Role

The Multi Unit Fitness Manager role within Empire Portfolio Group is the acting Fitness Manager over 4 Orangetheory locations. They will source, recruit and develop fitness talent. They will also ensure both customer growth and retention in their studios. The role has autonomy in ways of motivating and leading their teams to success which includes meeting monthly KPIs. An ideal person utilizes problem-solving skills, critical thinking, and excellent judgment under pressure.

Responsibilities

• Hire and train all coaches, keeping them up to date with the latest fitness initiatives
• Monthly coach evaluations and quarterly performance reviews
• Allocate time in all studios based on the managerial needs of the locations
• Review and educate coaches on each coach’s KPIs
• Staff development with goal of 60% coach closing for prospective members
• Execute progressive disciplinary actions when necessary
• Schedule and plan education workshops
• Member outreach and engagement with the goal of 4% monthly attrition or less
• Focus on increasing member adherence – the number of workouts a member takes per week in studio
• Focus on training coaches to advocate for the selling of the OTF heart-rate monitor with every new membership (goal of 70% or more)
• The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee

Personal Attributes

• Entrepreneur mindset with ability to think and problem-solve creatively
• Strong communication and collaboration skills – both written and verbal
• Attention to detail and ability to establish effective working relationships with staff
• Multi-tasker with minimal supervision
• Proven flexibility and willingness to handle various tasks independently and to meet deadlines
• Leadership Skills: Able to motivate, discipline, and resolve conflict
• Ability to source, train and develop talent

Requirements

• High School diploma or equivalent and one of the below certifications.
• Must currently hold current fitness certification from an OTF approved education company such as ACSM, ACE, ISSA, NCSF, NASM, NCSA, or AFAA
• If you do not have the certification listed, must have the following BS / MS / Ph.D. / DPT degree in:
• Kinesiology
• Exercise Science
• Health Science
• Movement Science
• Exercise Physiology
• General Fitness
• Athletic Training
• Pre-Professional Health (e.g., Physical Therapy)
• Fitness or Sports Condition Specialization (Strength and Conditioning, Physical Activity Promotion)
• 3-5 years of managerial experience ideally in a fitness setting.
• Must have up to date CPR/AED certification
• OTF Experience PREFERRED, but not required

Physical Demands

Physical requirements can vary. These must be reviewed with management. However, in general, the position requires the following physical activities: Ability to lift a minimum of 8 pounds to a maximum of 50 pounds unassisted; able to sit, stand, stoop, walk, stretch, reach frequently; moderate range of body motions.

What does success look like?

Success for the studio:

• First 30 days: Hitting revenue (budget) target
• Second 30 days and beyond: Exceeding revenue (budget) target

Success by role:

• Multi-unit Fitness Manager
• Hitting and exceeding revenue (budget) targets
• Growing the recurring member base and sustaining the ones that are already there (i.e. driving down attrition)
• Properly staffing coaches and scheduling with bought-in staff
• Structured opportunities for coaches to get better
• Class utilization remaining strong
• Culture leader (i.e. events inside/outside the studio)

Beyond The Paycheck

• Complimentary services and employee discounts with Orangetheory Fitness
• Empire cares about you—we offer access to free mental health counseling
• Discounts on theme parks, travel, movies, etc.
• Pre-tax commuter benefit plan to save on public transportation to/from work

Our Mission

To bring out your best life through inspiring, motivating and exceptional moments

Vision

To be the premier wellness portfolio that supercharges everyday life

Values

Happy, Hungry, Humble, Healthy & Human

Benefits

• 401(k)
• Medical, Dental and Vision insurance
• Employee discounts
• Health savings account
• Paid time off
• Professional development assistance

EEO Statement: Empire Portfolio Group is an equal opportunity employer and will not discriminate against any applicant or employee on the basis of age, race, color, religion, sex, national origin, disability, sexual orientation, gender identity, ancestry, marital status or other classification prohibited by applicable local, state or federal laws. This policy is applicable to hiring, termination, compensation, schedules, discipline, working conditions and all other aspects of employment. As an employee, you are expected to honor this policy and to take an active role in keeping harassment and discrimination out of the workplace. We are happy to work with otherwise qualified disabled employees in order to accommodate limitations, in accordance with the Americans with Disabilities Act (ADA). It is up to the employee to approach the office manager with this request and provide medical proof of his or her needs upon the Company’s request.

Acknowledgement

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.