Multi-Store Detective: Cleveland West

Giant Eagle, Inc.; Cleveland (OH); Sur place; USD 35 000 - 52 000; Plein temps

Résumé du poste

Giant Eagle, Inc. in Cleveland is seeking Store Detectives to protect assets and apprehend shoplifters across our store network. This front‑line role requires vigilance, discretion, and a commitment to customer safety.

You will monitor CCTV, document incidents, testify in court when required, and coordinate with loss prevention and law enforcement. A high school diploma and 1–3 years related experience are preferred. Join a team that values integrity and offers opportunities for growth.

Qualifications

• 1–3 years of relevant experience.
• Experience in retail grocery or security/law enforcement preferred.

Responsabilités

• Detect and apprehend shoplifters using CCTV and visual checks.
• Use CCTV to create records for law enforcement or internal use.
• Troubleshoot CCTV equipment malfunctions.
• Provide testimony in court as required.
• Report integrity issues to loss prevention.
• Communicate effectively with customers and law enforcement.
• Support safety and secure environment for customers and team members.
• Maintain safety as a top priority.

Connaissances

Retail security

CCTV operation

Customer communication

Formation

High school diploma or equivalent

Description du poste

Job Summary

Store Detectives are key players in serving their assigned locations in the detection and apprehension of shoplifters.

Job Description

• Experience Required: 1 to 3 years
• Experience Desired: Working in a retail grocery environment/law enforcement or security
• Education Desired: High school diploma or equivalent
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Detect and apprehend shoplifters with the use of standard visual practice and CCTV in multi-store environment.
• Utilize CCTV to create video records of incidents requested by law enforcement and internal departments.
• Troubleshoot, report and provide solutions for malfunctions in CCTV equipment.
• Provide testimony in court cases as required by law enforcement or court representatives.
• Report possible internal integrity issues to the assigned loss prevention representative.
• Communicate effectively with customers and law enforcement personnel.
• Perform other security and loss prevention duties to ensure a safe and secure environment for customers and Team Members.
• Maintain safety as the top priority for our Team Members, guests and products.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.