Multi-Site Property Manager

Harbor Group Management in; Indianapolis (IN); On-site; USD 65,000 - 95,000; Full time

Job summary

Harbor Group Management Company is seeking a Multi-site Property Manager to oversee two or more properties, manage operations, finances, and staff, and drive occupancy and budget targets. You will supervise on-site teams, vendors, and ensure compliance with applicable laws while delivering high service levels to residents.

Responsibilities include budgeting, rent management, contracts, inspections, and investor reporting, with a focus on optimizing revenue and resident satisfaction across

Qualifications

• High School Diploma or equivalent is required.
• Minimum of three years of experience in multifamily property management.
• At least two years of supervisory or team leadership experience.
• Strong understanding of lease agreements, rent collection, and lease enforcement.
• Proficiency with Microsoft Office and property management software.
• Knowledge of real estate contracts, financial management, and compliance.

Responsibilities

• Operate the property within approved financial guidelines and budget constraints.
• Analyze financial statements and reports to inform budgeting and forecasting.
• Maximize revenue by setting rents and managing delinquencies.
• Approve and reconcile vendor invoices and maintain budget coding.
• Supervise on-site staff, including hiring, training, and scheduling.
• Ensure compliance with federal, state, and local laws including Fair Housing and ADA.
• Develop leasing and marketing strategies to drive occupancy and retention.
• Address resident requests promptly to support satisfaction.
• Conduct regular property inspections for safety and cleanliness.
• Review service contracts, capital improvements, and maintenance schedules.
• Maintain records of move-ins/outs and unit turnover.
• Serve as liaison to owners/investors with updates and performance reports.
• Maintain petty cash and perform daily bank deposits and GL postings.
• Utilize property management software for tracking and reporting.

Skills

Organizational skills

Communication

Customer service

Problem solving

Attention to detail

Time management

Education

High School Diploma or equivalent

Tools

MRI or similar PM software

Microsoft Office

Job description

Multi-Site Property Manager

Job Title: Multi-site Property Manager

Division: Multifamily

Status: Exempt

JOB SUMMARY:

In the Multi-Site Property Manager role, you will be responsible for maintaining two or more properties. The Property Manager is responsible for overseeing the operational, financial, and administrative aspects of an assigned residential property. This role ensures the property meets or exceeds performance goals, maintains compliance with applicable laws and regulations, and delivers excellent service to residents and stakeholders. The Property Manager supervises on-site staff, oversees vendors and maintenance, and plays a critical role in achieving budgeted financial and occupancy targets.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.

• Operate the property within approved financial guidelines and budget constraints.
• Analyze financial statements and operational reports to inform budgeting and performance forecasting.
• Maximize revenue by setting rent rates, collecting and posting rent, approving renewals and discounts, and managing delinquencies, including evictions and utility cut-offs.
• Approve and reconcile vendor/contractor invoices, ensuring compliance with insurance requirements and budget coding.
• Supervise all on-site team members, including hiring, training, scheduling, and evaluating staff in line with company policies and performance goals.
• Ensure compliance with all federal, state, and local laws, including Fair Housing, ADA, and FCRA.
• Develop and implement leasing and marketing strategies based on current market trends to drive occupancy and retention.
• Promote resident satisfaction through timely resolution of service requests and proactive communication, including implementation of a resident retention program.
• Conduct regular property inspections to ensure that grounds, units, buildings, and amenities meet safety, maintenance, and cleanliness standards.
• Review and manage service contracts, capital improvements, and maintenance schedules.
• Conduct and document apartment inspections, including those related to move-in/move-out, periodic checks, and unit turnover.
• Serve as liaison to owners/investors by providing updates, performance reports, and conducting property tours.
• Maintain and reconcile petty cash fund and perform daily bank deposits and G/L postings.
• Utilize property management software (e.g., MRI or similar) for operational tracking and reporting.

QUALIFICATIONS

• High School Diploma or equivalent.
• Minimum of three years of experience in multifamily property management.
• At least two years of supervisory or team leadership experience is required.
• Strong understanding of lease agreements, rent collection, and lease enforcement procedures.
• Proficient with Microsoft Office and Property Management software experience is a must.
• Knowledge of real estate contracts, financial management, and operational compliance.
• Proficiency in social media platforms (e.g., Facebook, Instagram, LinkedIn, etc.) is preferred.
• Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
• Must have strong attention to detail and problem-solving skills.
• Must be customer-service oriented with the ability to interact professionally with residents and vendors.
• Valid driver's license required (for operating golf carts if applicable).

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