Multi-Site Facilities Supervisor (On-Call)

Union Settlement Association; New York (NY); On-site; USD 54,000 - 67,000; Full time

Job summary

Union Settlement Association in East Harlem, NY, seeks a Facilities Supervisor to oversee daily facilities staff, maintenance, and safety across multiple sites. You will translate priorities into daily work plans, monitor service quality, coordinate vendors, and ensure buildings are safe, functional, and welcoming for staff and community members.

The role requires at least three years in facilities operations, supervisory experience, strong problem-solving skills, and the ability to respond

Qualifications

• Minimum three years of facilities, property operations, or maintenance experience, incl. multi-site operations.
• Experience supervising, scheduling, coaching, and monitoring the work of employees.
• Working knowledge of custodial practices, preventive maintenance, building systems, workplace safety, and basic facilities equipment.
• Ability to manage priorities, coordinate multiple sites, maintain records, and meet deadlines.
• Strong judgment, troubleshooting, problem solving, customer service, and communication skills.
• Proficiency with Microsoft Office and ability to learn facilities work-order systems.
• NYC Fire Department Certificates of Fitness F-01, F-07, and S-95 preferred, or ability to obtain within first 60 days.
• Valid driver's license and clean driving record.
• Bilingual English/Spanish skills are a plus.
• Must be able to respond to emergency facilities situations before or after regular work hours.

Responsibilities

• Oversee maintenance, custodial, and facilities staff across multiple sites on a daily basis.
• Translate Senior Manager priorities into daily and weekly work plans; assign tasks and monitor performance.
• Manage day-to-day work orders, prioritize, track status, and ensure timely closure.
• Conduct site walkthroughs to address maintenance, safety, and security issues, escalating risks.
• Coach staff on safety, customer service, equipment use, and documentation; provide feedback to leadership.
• Coordinate coverage for absences, events, deliveries, moves, and urgent needs.

Skills

Supervision

Scheduling

Coaching

Facilities knowledge

Problem-solving

Customer service

Microsoft Office

Bilingual English/Spanish

Emergency response

Job description

Union Settlement Association in East Harlem, NY, seeks a Facilities Supervisor to oversee daily facilities staff, maintenance, and safety across multiple sites. You will translate priorities into daily work plans, monitor service quality, coordinate vendors, and ensure buildings are safe, functional, and welcoming for staff and community members.

The role requires at least three years in facilities operations, supervisory experience, strong problem-solving skills, and the ability to respond