Multi-Media And Audio/Video Specialist

Norman Regional; Norman (OK); On-site; USD 40,000 - 60,000; Full time

Job summary

Norman Regional in Oklahoma seeks a Technical Support role focusing on computer hardware and software. Key duties include overseeing technical support, assessing software and hardware needs, and maintaining inventory records.

The ideal candidate should have at least a High School Diploma or GED, with preference given to those with an associate degree in computer science, and at least two years of technical experience. Required certifications include CompTia A+ and advanced Microsoft Operating System exams.

Qualifications

• High School Diploma or GED required, associate degree preferred.
• Minimum of two years' experience in computer hardware and software support necessary.
• Certification exams in CompTia A+ and advanced Microsoft Operating Systems are required.

Responsibilities

• Provide technical support for computer hardware and software.
• Collaborate with leadership to determine project priorities.
• Maintain inventory records for software tracking.

Skills

Technical support for hardware/software

Troubleshooting

Local area network management

Education

High School Diploma or GED

Associate degree in computer science or technical certificate in computer related field

Job description

Job Summary

• Performs technical support to staff for computer hardware and software
• Collaborates with department leadership to determine project priorities of identified software and hardware needs based on NRH strategic objectives, identified through ongoing assessment
• Completes inventory records for tracking institution software
• Acts as a resource as requested to determine if computer performance problems are a result of knowledge, systems, or policy and procedure deficits

Qualifications

Education

• High School Diploma or GED. Associate degree in computer science, or technical certificate in computer related field, preferred

Experience

• Two years of experience with computer hardware, software, including installation, repair, and troubleshooting; and dealing with local area networks and installation of PC network equipment, preferred.

Licensure/Certification

• Two exams are required for this position. First exam is either or CompTia A+ or Microsoft Operating System Exam. Second exam required is an Advanced Microsoft Operating System exam or Manager approved Advanced CompTia exam.

Work Shift

Day