Multi-Location Relationship Banker II (Float)

TD; Village of Rye Brook (NY); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Total Rewards package

Job summary

TD Bank in Rye Brook, New York seeks a Retail Banker II Float to deliver TD’s brand promise through consultative personal banking advice and service across multiple store locations. You will identify tailored TD solutions, use CRM tools, and build customer relationships while delivering Legendary Customer Experience and adhering to regulatory standards.

Required is a HS diploma (2 years preferred), 2+ years of related experience, and strong communication and organizational skills with regional

Qualifications

• HS Diploma or GED required; 2 year degree preferred.
• 2+ years of related experience required.
• Teller experience (Preferred)
• Cross trained to take customer transactions
• Requires agility, teamwork and flexibility to adapt to different locations and environments
• Must be able to do same day travel to multiple work locations within a designated region or area
• Superior Customer Service skills
• Strong organization skills to handle multiple tasks in a fast-paced environment
• Excellent communication skills with ability to be concise, clear and consistent
• Demonstrated effective problem-solving skills
• Demonstrated ability to schedule and prioritize work
• Demonstrated ability to work independently and within deadlines
• Proficient in Microsoft Office
• Ability to provide community services, including, but not limited to, Financial Education classes
• Notary License (Preferred)

Responsibilities

• Delivers Legendary Experience by helping Customers and delivering service and advice
• Understands and supports the Bank’s Customer Service Strategy; Delivers end-to-end advice
• Serves as a Customer advocate in providing Customer resolution and proactive tips
• Maintains relationships by displaying product knowledge and listening to customer needs
• Uses CRM tools to gather customer information and build customer insights
• Engages in customer outreach, servicing and advice activities to deliver on TD’s promise
• Performs teller transactions and supports fraud mitigation per policies

Skills

Customer Service

Communication

Problem Solving

Teamwork

Microsoft Office

CRM Tools

Education

HS Diploma or GED required; 2 year degree preferred

Notary License (Preferred)

Tools

CRM Tools

Microsoft Office

Job description

TD Bank in Rye Brook, New York seeks a Retail Banker II Float to deliver TD’s brand promise through consultative personal banking advice and service across multiple store locations. You will identify tailored TD solutions, use CRM tools, and build customer relationships while delivering Legendary Customer Experience and adhering to regulatory standards.

Required is a HS diploma (2 years preferred), 2+ years of related experience, and strong communication and organizational skills with regional