Multi-Line Representative - State Farm Agent Team Member

Scott Smith - State Farm Agent; Washington (District of Columbia); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Licensing covered by agency

401(k)

Performance-based bonus

Competitive salary

Dental insurance

Health insurance

Advancement opportunities

Paid time off

Training & development

Vision insurance

Job summary

Scott Smith - State Farm Agent in Washington, DC seeks a dedicated team member to support daily office operations and help expand the agency’s client base. You will assist with customer inquiries, licensing, and policy information while collaborating with colleagues to deliver tailored protection plans.

Ideal candidates bring strong communication, organization, and a customer-service mindset. The role offers a professional, team-driven environment with growth potential in a well-established

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Adaptability

Customer service experience

Insurance licensing

Job description

Job Description

Job Description

Benefits

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY

I opened my agency in 2011, and today we’ve grown into a strong, successful team of 21. Before becoming an agent, I served as a Corporate Vice President, and I brought that foundation in leadership and business into building the agency I run today. I earned my B.A. from the University of Utah and my M.B.A. from Western Governors University. I’m also a proud dad of six and grandfather to seven, and I love cars, traveling, and creating memorable experiences with my family.I’m deeply committed to my community, especially through mental health and suicide awareness initiatives—an area I care about greatly. That commitment shows up in our office culture as well. We’re fun, energetic, mission-driven, and focused on helping people every day. We enjoy a business-casual work environment, lots of office parties and celebrations, and a few fun traditions—like our signature red Birkenstocks. I offer a rotational day off plan, 26 additional days off, a 401k, health benefits, and I cover licensing costs for my team.When it comes to hiring, I look for people who will embrace our culture, work hard, care deeply about what they do, and are always eager to learn and grow. We’re a high-achieving, supportive, and truly winning team, and we take pride in succeeding together.

Location Address

Wapato, WA 98591

At Scott Smith - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.