Multi-Line Representative - State Farm Agent Team Member

Andrew Mcfadden - State Farm Agent; Town of Potsdam (NY); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Licensing

Bonus

Salary

Flexible schedule

Advancement

Paid time off

Training

Job summary

Andrew Mcfadden - State Farm Agent in Potsdam, NY seeks a reliable, motivated team member to support client relationships across multiple product lines. The role emphasizes customer service, documentation, and community outreach within a small, close-knit office.

We value loyalty, accountability, and teamwork, offering licensing support, a performance bonus, a flexible schedule, and opportunities for advancement in a community-focused agency.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Fast-paced environment

Customer service

Job description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency:

Our agency opened in 1997 and is a close-knit team of three built on experience, service, and strong relationships. I’m a United States Marine Corps veteran and previously worked with the State Farm Credit Union before opening my agency, bringing a disciplined and service-driven approach to the business.

I’m a graduate of Rutgers University’s School of Business and have a large, family-oriented household with children and grandchildren. I also served as a volunteer firefighter and stay involved with the Marine Corps League.

For our team, we offer professional development, licensing paid up front, a family-oriented environment, and a strong focus on work-life balance, along with a welcoming office that includes snacks and small perks.

Our office culture is close-knit, dependable, and team-oriented. We’re looking for someone who is reliable, motivated, and able to work independently - someone who values loyalty, accountability, and being part of a team that truly supports one another.

At Andrew Mcfadden - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Location Address:

Potsdam, NY 13676

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.