Multi-Line Representative - State Farm Agent Team Member

Nancywolfesmith; Town of Florida (NY); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Wellness resources

401(k)

Competitive salary

Job summary

Nancy Wolfe-Smith - State Farm Agent is seeking a Multiline Representative to help people protect what matters most. You’ll listen to customers, understand their needs, and guide them through available product options while building trust and lasting relationships.

The role emphasizes service, community involvement, and teamwork in a fast-paced office environment. Licensing for state insurance is required or obtainable as part of the onboarding process.

Qualifications

• Clear written and verbal communication skills.
• Excellent organizational abilities and attention to detail.
• Proven ability to thrive in a fast-paced setting.
• Experience in customer service, business support, or insurance is preferred.
• Must have or be able to obtain state insurance licenses.

Responsibilities

• Communicate with customers to understand needs and provide product information.
• Build relationships with new and existing customers across multiple lines.
• Support daily office operations, including documentation, scheduling and follow-up.
• Participate in local marketing efforts to raise community awareness.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to reach office goals.

Skills

Effective communication

Strong organizational skills

Fast-paced environment adaptability

Customer service experience

Insurance licenses readiness

Job description

Benefits:

• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Wellness resources


• 401(k)


• Competitive salary

You May Be a Great Fit as a Multiline Representative at Nancy Wolfe-Smith - State Farm Agent if:

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.


• You genuinely care about your community and want to make a positive impact on the people around you.


• You’re a natural relationship-builder who earns confidence quickly and keeps it.


• You listen first, then guide, making customers feel understood while confidently providing options.


• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address:

Lake Worth, FL 33467

At Nancy Wolfe-Smith - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.


• Assist in developing relationships with new and existing customers across multiple product lines.


• Support daily office operations, including documentation, scheduling, and follow-up activities.


• Participate in marketing efforts to promote awareness within the community.


• Maintain accurate records and ensure a consistent customer experience.


• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.


• Strong organizational abilities with attention to detail.


• Comfortable working in a fast-paced environment.


• Prior experience in customer service, business support, or insurance preferred.


• Must possess or be able to obtain necessary state insurance licenses.