Multi-Line Representative - State Farm Agent Team Member

Karenwilliamsagency; Rogers (AR); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License Reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Karenwilliamsagency in Rogers, Arkansas, is looking for a dedicated customer service representative to communicate effectively with clients and assist in their needs. This role includes supporting daily operations and maintaining accurate records to enhance customer experiences.

The ideal candidate will possess strong communication skills, organizational abilities, and prior experience in customer service. This opportunity also offers benefits like health insurance, training, and a flexible schedule.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Prior experience in customer service, business support, or insurance preferred.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with new and existing customers.
• Support daily office operations including documentation and scheduling.
• Participate in marketing efforts to promote awareness.
• Maintain accurate records to ensure a consistent customer experience.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Comfortable working in a fast-paced environment

Customer service experience

Job description

Benefits

• License Reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Location

Rogers, AR 72756

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast‑paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.