Multi-Line Representative - State Farm Agent Team Member

Erinmisurelli; Randolph Township (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Erin Misurelli, State Farm Insurance in Randolph Township, seeks a Multiline Representative to assist customers with their insurance needs. The role involves establishing relationships, supporting office operations, and engaging in community marketing efforts. A strong focus on effective communication and organization is essential.

If you're motivated by helping others and ready to grow your career in a supportive environment, you’ll be a great fit with us. Join our team and help protect what matters most in our community.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Prior experience in customer service preferred.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with new and existing customers.
• Support daily office operations and documentation.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Customer service

Business support

Insurance knowledge

Job description

Benefits

• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

You May Be a Great Fit as a Multiline Representative at Erin Misurelli, State Farm Insurance if:

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address

296 Route 10, Randolph, NJ 07869

At Erin Misurelli, State Farm Insurance, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.