Multi-Line Representative - State Farm Agent Team Member

Randy Shoemaker - State Farm Agent; Phoenix (AZ); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Hiring bonus

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Randy Shoemaker - State Farm Agent in Phoenix is seeking a customer-focused agent to grow relationships with clients and protect what matters most. You will assist customers, present product options, and support the agency’s growth by engaging with the community and building a strong local presence.

The role emphasizes teamwork, a flexible schedule, and ongoing training. If you enjoy helping people and are motivated to develop your career in insurance and financial services, this could be a

Qualifications

• Must possess or be able to obtain necessary state insurance licenses.
• Prior experience in customer service or sales preferred.
• Bilingual Spanish preferred.

Responsibilities

• Communicate with customers to understand their needs and provide product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective communication

Organizational skills

Attention to detail

Customer service

Fast-paced environment

Insurance licenses

Bilingual Spanish

Job description

Benefits

• Hiring bonus
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

About our Agency

I opened my agency in 2021 and currently lead a team of eight. Before becoming an agent with State Farm, I had a background in sales and hospitality, including working with PSA leads and handling AV setups for conferences. After relocating to the area, I eventually made the move into agency ownership and haven’t looked back.

Outside of the office, I’m a big family person. I've been married for 15 years with three boys (14, 12, and 9), all named after Dodgers legends. I’m a huge baseball fan, especially of the Los Angeles Dodgers, and I love music as well. Earlier in life, I toured with bands and traveled all over, which sparked my passion for collecting and exploring new places. These days, I enjoy traveling with my family and making the most of that time together.

Our agency offers PTO, holiday pay, a 401(k), work-life balance, and a hiring bonus. We believe in rewarding hard work while making sure our team has the flexibility to enjoy life outside of work.

Our culture is very family-oriented—everyone gets along, supports one another, and works together as a team. We focus on understanding the “why” behind what we do and always prioritize taking care of our customers. I’m looking for someone who is outgoing, motivated, and not afraid to put themselves out there—whether that’s networking, building relationships, or generating their own leads. If you enjoy working with people, want to be part of a supportive team, and are driven to grow your career, this could be a great fit for you.

Location Address

PHOENIX, AZ 85013

At Randy Shoemaker - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.
• Bilingual Spanish preferred.