Multi-Line Representative - State Farm Agent Team Member

Jeff Berthney - State Farm Agent; Monroeville (Allegheny County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid

Advancement opportunities

Paid time off

Training

Performance bonus

Competitive salary

Flexible schedule

Job summary

Jeff Berthney - State Farm Agent is hiring in Monroeville, PA to join a small, supportive team focused on helping local families with insurance and financial needs.

The role emphasizes customer service, community engagement, and ongoing training. The office values long-term careers and offers licensing support, PTO, and a flexible, advancement-friendly environment as tenure grows.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Adaptability

Customer service

Insurance licenses

Job description

Benefits:

• Simple IRA
• Licensing paid by agency
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About our Agency:

I opened my agency in 2009 and currently lead a growing team of two. Before becoming an agent with State Farm, I worked as a team member for an agency, where I developed a passion for helping customers and building long-term relationships.

I graduated from Slippery Rock University with a degree in Sports Management and Business Administration. I’m also the proud father of two boys, and much of my time outside of work is spent supporting youth athletics and community activities. I stay actively involved in the community through the local high school football booster program and as a youth baseball coach. Supporting local families and helping young people succeed is something I care deeply about.

Our agency offers PTO, paid holidays, licensing paid up front, a Simple IRA, and flexibility that grows with tenure and performance. We believe in rewarding commitment and creating an environment where people can build long-term careers.

One of the things I’m most proud of is our team culture. My current team members have been with me for 11 and 9 years, which speaks to the supportive and positive environment we’ve built. We’re a young, energetic office that genuinely cares about our customers.

Location Address:

Monroeville, PA 15146

At Jeff Berthney - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.