Multi-Line Representative - State Farm Agent Team Member

Will Jones - State Farm Agent; Memphis (TN); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training

Development

Job summary

Will Jones - State Farm Agent in Memphis, TN is seeking a motivated client-focused professional to join a small team focused on growth, community service, and exceptional service. You’ll help customers select appropriate protection, educate on coverage options, and build lasting relationships.

The role emphasizes teamwork, continuous training, flexible scheduling, and opportunities for advancement within a supportive office culture that values integrity and service.

Qualifications

• Strong written and verbal communication abilities.
• Excellent organizational skills with attention to detail.
• Adaptability to a fast-paced environment.
• Prior experience in customer service, business support, or insurance is preferred.

Responsibilities

• Communicate with customers to understand needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Customer service

Verbal communication

Organizational skills

Insurance knowledge

Job description

Benefits

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency

I opened my agency in 2024 after previously working as a State Farm team member, where I was proud to be the number one team member in the entire territory. Before that, I worked as a CSR, and those experiences helped shape the culture and leadership style I bring into the office today.

Our team of three is built around positivity, growth, and supporting one another both professionally and personally.

We offer an Aspirant program, continuing education, professional development, team building events, office lunches, birthday celebrations, frequent earning opportunities, and flexibility for important family events. I’m looking for someone driven, hardworking, goal oriented, and motivated who wants to be part of a strong team culture built around growth, sports, music, and success.

My wife and 18 month old daughter are my biggest motivation, and family is at the center of everything I do. We also have a dog that keeps life fun outside the office. Our team stays active in the community through church involvement, volunteering, and youth group activities.

Location Address

Memphis, TN 38117

At Will Jones - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.