Multi-Line Representative - State Farm Agent Team Member

Nikkishah; Loveland (OH); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Paid time off

Training & development

Flexible schedule

Bonus based on performance

Licensing costs covered

Job summary

Nikkishah in Loveland, OH is looking for a dedicated team member to assist with customer relations and daily office operations. The ideal candidate should possess effective communication skills, strong organizational abilities, and prior experience in customer service or business support.

At Nikkishah, we pride ourselves on being a family-oriented agency that values professionalism and personal well-being. We offer a supportive environment and are involved in the community, making a genuine difference every day.

Our benefits include health insurance, a Simple IRA, and opportunities for personal and professional development.

Qualifications

• Effective communication skills to understand customer needs.
• Strong organizational skills and attention to detail.
• Experience in customer service or insurance is preferred.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with new customers.
• Support daily office operations and ensure a consistent customer experience.
• Participate in community marketing efforts.
• Maintain accurate records.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Customer service experience

Education

Ability to obtain necessary state insurance licenses

Job description

Benefits

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency

Our agency opened in 2008 and is a small, close‑knit team of two who take pride in providing professional, personal service to every customer. With a degree in Finance and Marketing and a background in sales, I bring both industry knowledge and a people‑focused approach to the way we serve our community.

I’m a graduate of the University of Cincinnati, married, and the proud parent of adult sons. Family plays a big role in my life, and that same family‑first mindset is reflected in the way our agency operates. We’re actively involved in the community through organizations like the Indian American Chamber of Commerce, the Loveland Foodbank, and the Little Miami River Chamber Alliance. Giving back and staying connected locally is an important part of who we are.

Our team enjoys PTO, paid holidays, health benefits, a Simple IRA, and support for work‑life balance. We also cover licensing costs and enjoy team lunches and treats along the way. We truly operate as a family‑first business that values both professionalism and personal well‑being.

Our office culture is close‑knit, loyal, and service‑driven. We’re looking for someone who genuinely wants to help people, shows up reliably, and takes pride in being hardworking and professional.

If you’re looking for a supportive, family‑oriented environment where you can make a difference, this could be the right place for you.

Location Address

Loveland, OH 45140

At Nikki Shah - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow‑up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast‑paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.