Multi-Line Representative - State Farm Agent Team Member

Kat Williams - State Farm Agent; Los Lunas (NM); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Paid time off

401(k)

401(k) matching

Bonus based on performance

Job summary

Kat Williams Agency seeks a Multiline Representative to assist families with insurance needs across life, home, auto, and more. You’ll listen first, explain options, and help clients choose plans that fit their goals.

Join a community-focused team that values integrity, care, and real support. We offer paid time off, a 401(k) with matching, performance-based bonuses, and opportunities to grow within the agency. State licenses or the ability to obtain them are required.

Qualifications

• Effective written and verbal communication skills, both in person and written formats.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal comms

Strong organizational abilities

Fast-paced environment

Customer service experience

Insurance license readiness

Job description

Benefits:

• Paid time off
• 401(k)
• 401(k) matching
• Bonus based on performance

You May Be a Great Fit as a Multiline Representative at Kat Williams Agency if:

• You're the person people call first when life goes sideways — calm, steady, and ready to help.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You're a natural relationship-builder who earns confidence quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently providing options.
• You're motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: 344 Luna Ave SE Los Lunas NM 87031

At Kat Williams Agency we're here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you'll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.