Multi-Line Representative - State Farm Agent Team Member

Mike Kornafel - State Farm Agent; Lafayette (IN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Kornafel State Farm Agency in Lafayette, IN is seeking a Multiline Representative to help customers protect what matters most. This in-person role focuses on understanding client needs and building lasting relationships in the community.

You’ll support daily office operations, documentation, scheduling, and follow-up activities, and participate in local marketing to raise awareness. A calm, customer-focused demeanor and strong communication are essential.

Qualifications

• Effective written and verbal communication skills.
• Strong relationship-building abilities and customer focus.
• Excellent organizational skills and attention to detail.
• Experience in customer service, business support, or insurance preferred.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Relationship-building

Organizational skills

Customer service experience

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

You May Be a Great Fit as a Multiline Representative at Kornafel State Farm Agency if:

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re a natural relationship-builder who earns confidence quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently providing options.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: In person position: 3135 Concord Rd Ste 1, Lafayette, IN 47909

We’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.