Multi-Line Representative - State Farm Agent Team Member

Michaela Voeller - State Farm Agent; Chehalis (WA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

At Michaela Voeller - State Farm Agent in Chehalis, WA, we’re seeking a customer-focused team member to support daily operations and help clients protect what matters most. You’ll engage with customers, build relationships across product lines, assist with marketing efforts, and maintain records to ensure a consistent, high-quality client experience in a fast-paced office environment.

Responsibilities include scheduling, documentation, and pursuing state insurance licenses as needed, with

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Customer service

Attention to detail

Fast-paced environment

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2023 after working as a State Farm team member, bringing firsthand experience into building a supportive and grounded office. Today, our team includes five members, and we’re focused on growing together in a way that’s intentional and people-centered. I’m married with a young child and enjoy spending time outdoors, gardening, and staying active in our church, which influences the values we bring into the workplace. Giving back to the community is important to us as well, and while we’re still growing, service remains a priority.

We offer a 401k, flexibility, and licensing reimbursement to support both personal and professional growth. Our office culture values humility, honesty, hard work, and teamwork. We’re looking for someone who is coachable, adaptable, a good listener, and motivated to grow — someone who wants to contribute to a positive, collaborative environment while building a meaningful career.

Location Address:

Chehalis, WA 98532

At Michaela Voeller - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.