Multi-Line Representative - State Farm Agent Team Member

Jen Davidson - State Farm Agent; Austintown (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Company parties

Competitive salary

Free food & snacks

Paid time off

Training & development

Job summary

Jen Davidson - State Farm Agent is seeking a Multiline Representative to help customers protect what matters most. You will communicate needs, provide product information, and support office operations while building trusted community relationships.

The role emphasizes service across multiple lines, marketing collaboration, and accurate record-keeping, with a focus on growth and meaningful local impact.

Qualifications

• Strong written and verbal communication required.
• Detail-oriented with good organization.
• Able to work in fast-paced environment.
• Prior customer service, business support, or insurance experience preferred.
• Must have or obtain state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Fast-paced work

Customer service exp

Insurance licenses obtainable

Job description

Benefits:

• Company parties
• Competitive salary
• Free food & snacks
• Paid time off
• Training & development

You May Be a Great Fit as a Multiline Representative at Jen Davidson - State Farm Agent

• You're the person people call first when life goes sideways — calm, steady, and ready to help.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You're a natural relationship-builder who earns confidence quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently providing options.
• You're motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address:

4962 Mahoning Avenue, Austintown, OH 44515

At Jen Davidson, State Farm, we're here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you'll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.