Multi-Line Representative - State Farm Agent Team Member

Danbairdagent; Austin (TX); On-site; USD 52,000 - 85,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Competitive salary

Dental insurance

Training & development

Job summary

A local insurance agency in Austin, Texas is looking for a dedicated Multi-Line Representative to join their team. The role involves understanding customer needs, providing product information, and maintaining strong relationships. Candidates must possess effective communication skills and have prior experience in customer service. Offering a competitive salary and excellent benefits, this position allows you to make a significant impact while growing your career in a supportive environment.

Qualifications

• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with new and existing customers.
• Support daily office operations, including scheduling and follow-up.
• Participate in marketing efforts to promote awareness.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Ability to work in a fast-paced environment

Experience in customer service or business support

Job description

Multi-Line Representative - State Farm Agent Team Member

Full Time in Austin - TX

• 401(k) matching
• Bonus based on performance
• Health insurance
• Paid time off
• Competitive salary
• Dental insurance
• Training & development

You May Be a Great Fit as a Multiline Representative at Dan Baird State Farm Agency if

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address 5750 Balcones Suite 201, Austin, Texas 78731

At Dan Baird State Farm Agency, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Compensation: $52,000.00 - $85,000.00 per year

Apply Now. State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.