Multi-Line Representative - State Farm Agent Team Member

Regan Bruenger - State Farm Agent; Auburn (IL); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Bonus based on performance

Company parties

Job summary

Regan Bruenger State Farm is seeking a Multiline Representative to serve clients in the Auburn and Jacksonville, Illinois area with flexible work-from-home options. You will help customers with insurance products, build relationships, and support marketing efforts while maintaining accurate records and delivering consistent service.

The role emphasizes listening, guiding customers to suitable plans, and growing in a team-driven environment that values integrity and community impact.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organization

Fast-paced environment

Customer service experience

Insurance license

Job description

Benefits:

• Health insurance
• Paid time off
• 401(k) matching
• Bonus based on performance
• Company parties

You May Be a Great Fit as a Multiline Representative at Regan Bruenger State Farm if:

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re a natural relationship-builder who earns confidence quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently providing options.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address:

13640 N State Rte 4 Auburn, IL and 275 N Westgate Dr. Jacksonville, IL 62650

At Regan Bruenger State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Flexible work from home options available.