Multi-Line Adjuster

Geico; Bethesda (MD); Hybrid; USD 37,000 - 57,000; Full time

Job summary

GEICO is seeking a Multi-line Adjuster to inspect damage, estimate repair costs, negotiate settlements, and issue payments. The role may involve servicing boat, motorcycle, RV and other specialty claims.

A valid driver’s license and the ability to obtain state and federal certifications are required, with experience in automobile appraisal preferred. The position supports GEICO’s commitment to exceptional customer service in a dynamic environment, with flexibility for remote or in-office work

Qualifications

• Valid driver’s license; ability to obtain state/federal certifications and permits.
• Experience appraising automobiles (2+ years).
• Customer service skills essential and able to communicate effectively in writing and speaking.

Responsibilities

• Inspect damage and estimate repair costs.
• Negotiate settlements with customers and repair facilities.
• Issue payments and provide excellent customer service.

Skills

Valid driver's license

Strong customer service

Communication skills

Multi-tasking

Mechanical aptitude

Education

High school diploma or equivalent

Job description

Why Join GEICO?At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.Multi-line Adjuster - Must reside in New York City, NY and surrounding areas*Starting pay rate varies based upon position and location. Ask your Recruiter for details!We are looking for a highly motivated and service-oriented individual to join our Multi-line Damage team as a Multi-line Adjuster! As an ambassador for GEICO's renowned customer service, you will work in a dynamic environment that may include repair shops, salvage yards, a customer's home or in a virtual estimating environment. You will be responsible for inspecting damage, estimating cost of repairs, negotiating settlements, issuing payments, and providing excellent customer service. This position primarily will include servicing boat, motorcycle, RV and other specialty claims.Qualifications & Skills:Valid driver’s license (must meet company underwriting guidelines) and the ability to maintain applicable state and federal certifications and permitsWillingness to be flexible with primary work location – position may require either remote or in-office workSolid computer, mechanical aptitude, and multi-tasking skillsEffective attention to detail and decision-making skillsAbility to effectively communicate, verbally and in writing, and willingness to expand on these abilitiesMinimum of high school diploma or equivalent, college degree or currently pursuing preferredRequirements:Experience appraising automobiles - 2 years minimumPreferred experience appraising motorcycles and RV'sStrong Customer Service skills - Ability to interact with customers and repair facilitiesMust be able to obtain Texas all line adjusters licenseAnnual Salary$36.63 - $57.49The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.At this time, GEICO will not sponsor a new applicant for employment authorization for this position.The GEICO Pledge:Great Company: Protecting customers through life’s twists and turns with innovation and integrity.Great Careers: Personalized development programs, mentorship, and certification assistance.Great Culture: Inclusive and collaborative culture rooted in shared success.Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.