Multi-Function Information Systems Engineer

Oak Ridge National Laboratory; Oak Ridge (TN); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical and retirement plans

Flexible work hours

On-site fitness and cafeteria

Job summary

Oak Ridge National Laboratory is looking for a Multi-Function Information Systems Engineer responsible for the design, development, and support of complex systems involving software and hardware. This role includes managing Windows server environments, ensuring security compliance, and providing high-quality support to stakeholders.

The ideal candidate will have a BS in a related field and at least 5 years of relevant experience, along with a required active security clearance.

Qualifications

• 5 years of experience in Windows systems engineering and administration.
• Active DOE Q, DOD Top Secret, or DOD TS/SCI clearance required.
• Expertise in managing Windows server environments, including Active Directory.

Responsibilities

• Manage and configure Windows server environments.
• Implement and support virtualized environments.
• Provide advanced support and troubleshooting.

Skills

Windows systems engineering

Virtualization technology

Customer service

Project management

Education

BS in information technology or related field

Tools

PowerShell

Citrix

VMware

Job description

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Active DOE Q, active DOD Top Secret, or active DOD TS/SCI clearance is required for consideration.

Overview

We are seeking a Multi-Function Information Systems Engineer who will be responsible for the end-to-end design, development, integration, deployment, and sustainment of complex systems that include both software and hardware/infrastructure components. You will interface across multiple layers—from user-facing applications, system infrastructure and networking. You will apply systems engineering principles throughout the lifecycle (requirements, architecture, integration, verification & validation, sustainment). This position resides in the Support Services & Isolated Environments group in the Research Computing division of the Information Technology Services Directorate at Oak Ridge National Laboratory (ORNL).

This team supports the ORNL’s goals through robust systems engineering, integration, and support tailored specifically for our NSS research community. We manage a variety of critical infrastructures including mid-range clusters, servers, workstations, and other pivotal services.

Major Duties/Responsibilities

• Systems Administration:
  • Manage, configure, and maintain Windows server environments.
  • Monitor and optimize system performance, ensuring uptime and reliability.
  • Perform regular system updates, patches, and backups.
  • STIG checking and systems compliance.
• Implement and support Citrix virtualized environments.
• Manage storage solutions relevant to Windows environments, ensuring data integrity and availability.
• Security & Compliance:
  • Implement and maintain security best practices.
  • Ensure compliance with organizational policies and standards.
• Customer Service & Support:
  • Provide advanced support and troubleshooting.
  • Collaborate with stakeholders to resolve technical issues and provide recommendations for system improvements.
  • Deliver high-quality customer service, both internally and externally.
• Project Management & Documentation:
  • Create and maintain comprehensive documentation for all system configurations, processes, and procedures.
  • Prioritize and manage multiple tasks and projects efficiently.
  • Update and maintain all documentation as required.
  • Other duties as assigned or required.
• Deliver ORNL’s mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote equal opportunity by fostering a respectful workplace – in how we treat one another, work together, and measure success.

Basic Qualifications

• A BS in information technology, information systems, computer science, computer engineering, business, science, or a related field of study and a minimum of 5 years of Windows systems engineering and administration experience is required.
• Active DOE Q, active DOD Top Secret, or active DOD TS/SCI clearance is required.
• Proven expertise in managing Windows server environments, including Active Directory, DNS, and other core services.
• Strong knowledge of virtualization technology.
• Experience support Operational Technology (OT) environments.

Preferred Qualifications

• Experience working at a DOE facility.
• Familiarity with NSS federal computer systems and compliance standards is a plus.
• Experience with scripting and automation (e.g., PowerShell).
• Experience with STIG hardening.
• Knowledge of networking design and support.
• Experience in SANs: preferred experience NetApp is desired.
• Experience with building and managing Citrix and VMware virtualization platforms.
• Excellent time management, problem-solving, and customer service skills.

Special Requirements

• Visa sponsorship is not available for this position.
• This position requires the ability to obtain and maintain a clearance from the Department of Energy. It is a Workplace Substance Abuse (WSAP) testing designated position requiring a pre-placement drug test and participation in ongoing random drug testing.

Benefits

ORNL offers competitive pay and benefits programs to attract and retain individuals who demonstrate exceptional work behaviors. The laboratory provides a range of employee benefits, including medical and retirement plans and flexible work hours, to support the well‑being of you and your family. Employee amenities such as on‑site fitness, banking, and cafeteria facilities are also available for added convenience.

Other benefits include the following: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.

Additional Information

This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

Equal Opportunity Employer

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-Verify employer.