Multi-Agency Emergency Dispatcher (Police/Fire/EMS)

Public Safety Dispatch Network; Verbank (NY); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid leave

Employee-assistance resources

Continuing education

Job summary

Public Safety Dispatch Network in Verbank, NY is seeking qualified dispatchers to coordinate emergency responses across police, fire, and EMS. The role involves processing calls, verifying incident details, and dispatching units per established plans.

Ideal candidates have a high school diploma or equivalent and may need specific public safety credentials. The work environment includes rotating shifts and potential overtime. Benefits typically include health coverage, retirement, and paid leave.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Applicants may need public safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch credentials depending on the assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Skills

Clear communication

Prioritization

Coordination

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Verbank, NY is seeking qualified dispatchers to coordinate emergency responses across police, fire, and EMS. The role involves processing calls, verifying incident details, and dispatching units per established plans.

Ideal candidates have a high school diploma or equivalent and may need specific public safety credentials. The work environment includes rotating shifts and potential overtime. Benefits typically include health coverage, retirement, and paid leave.