Mulit- Shift Manager- Transport/Linen - TJUH

Thomas Jefferson University Hospitals, Inc.; Street (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

Jefferson Health is seeking a Shift Manager to oversee Patient Transport and Linen during the 7:30pm to 4am shift. The role includes supervising Linen staff and coordinating with the Linen Manager for escalations when off-site, with a biweekly 2:30pm-11:00pm variation.

The manager will support Department Directors and Operations Managers in day-to-day operations, ensuring throughput, quality, and patient satisfaction while driving cost-effective processes across hospital services.

Qualifications

• Shift Manager oversees 24/7 operations and department services.
• Leads staff performance, training, and quality initiatives.
• Coordinates with Hospital leadership to improve throughput and patient satisfaction.

Responsibilities

• Oversee day-to-day department services and staff performance as directed.
• Implement programs and procedures guiding service provision for designated areas.
• Plan, organize, and evaluate activities 24/7 and report to leadership on goals and processes.
• Identify opportunities to improve department processes and support cost-reduction efforts.

Skills

Staff supervision

Operations management

Process improvement

Leadership

Education

High School Diploma

Job description

Job Details

The 7:30pm to 4am position will have full management responsibility for Patient Transport and supervisory oversight of Linen during those hours. Linen staff will continue to report to the Linen Manager, but this manager will be their point of contact for issues and escalations when the Linen Manager is not on site. Biweekly the Manager will work 2:30 pm- 11:00 pm.

Responsibilities

The Shift Manager is responsible for supporting Department Director(s) and Operations Manager(s) in the day-to-day department services oversight, and successfully manages all operational activities and staff work performances, as directed. This position is responsible for implementing established departmental programs, and procedures that guide and support the services provision of all designated areas within the THOMAS JEFFERSON UNIVERSITY HOSPITAL. The Shift Manager plans, organizes, and evaluates department activities twenty-four (24) hours a day, seven (7) days a week, and provides feedback to Department Director(s) and Operations Manager(s) on department strategic goals and processes to enhance/improve operations. This position works collaboratively with Hospital Managers to ensure optimal throughput. The Shift Manager position identifies opportunities to improve department processes and assists the Department Director(s) and Operations Managers in correcting factors contributing to problematic outcomes. The Shift Manager works collaboratively with all levels of hospital leadership teams; ensures productivity improvement objectives are met, while cultivating service/product quality, and customer and patient satisfaction; and implements effective cost reduction plans and processes that support hospital goals, objectives, strategies, policies, and procedures. The Shift Manager ensures the Director(s)and Operations Managers are kept abreast of issues or problems impacting program efficiencies and effectiveness. This position develops and trains talent to ensure program quality, sustainability, long-term growth, and development; and leads by exemplifying the Mission, Vision and Values of THOMAS JEFFERSON UNIVERSITY HOSPITAL.

Work Shift

Work Shift Workday Evening (United States of America) Worker Sub Type Regular Employee Entity Thomas Jefferson University Hospitals, Inc.

Primary Location

Address 131 S 10th Street, Philadelphia, Pennsylvania, United States of America.

About Jefferson

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Equal Opportunity Statement

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

Benefits Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

Qualifications

High School Diploma required.

Mission & Culture

In keeping with Jefferson's Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly-qualified employees. If you are enthusiastic, caring and dedicated to service excellence, we invite you to consider joining Jefferson. Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education. With a long standing history, Jefferson has been advancing the medical field from the heart of Center City Philadelphia for nearly 200 years. Our Mission, We Improve Lives, expands to every corner of the organization. From our weekly farmer’s market, to our new Jefferson Accelerator Zone for innovation, our employees’ passion for the community is evident by the daily gestures towards our patients, students and each other.