Senior MuleSoft Success Architect

Salesforce; Bellevue (WA); On-site; USD 135,000 - 186,000; Full time

Job summary

Salesforce in Bellevue, WA is seeking a MuleSoft Success Architect to drive outcomes for our strategic customers by applying integration and API best practices across enterprise deployments.

You will act as trusted advisor, lead architecture evaluations, optimize performance, and collaborate with cross‑functional teams to deliver scalable MuleSoft solutions on Anypoint Platform.

Qualifications

• Broad API and integration pattern knowledge across platforms.
• Significant hands-on MuleSoft experience with large-scale deployments.
• Certified MuleSoft expert with deep Anypoint Platform knowledge.
• Expertise in performance, scaling, DevOps and Kubernetes.
• Ability to evaluate architectures and recommend improvements.
• Experience guiding customers through optimization and migration.
• Ability to act as Trusted Advisor to Enterprise Architects and CTOs.
• Excellent written and verbal communication; proactive and self-starting.

Responsibilities

• Become a MuleSoft subject‑matter expert for the broader Success Architect organization, including related enterprise architecture concepts, governance and cross‑cloud solutions.
• Engage with Signature Success customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to MuleSoft.
• Develop delivery and discovery assets aligned with the SA engagement catalog, tailored to the unique needs and opportunities of MuleSoft customers.
• Build strong relationships with both internal and external business partners, contributing to broader goals and growth.

Skills

API architecture

MuleSoft

Anypoint Platform

Kubernetes

DevOps

Enterprise architecture

Communication

Stakeholder management

Multi-tasking

Tools

Anypoint Platform

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Salesforce is the #1 AI CRM, where humans and agents drive customer success together. The world of work is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

Job Description

At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. As a MuleSoft Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in integration and API best practices.

Responsibilities

• Become a MuleSoft subject‑matter expert for the broader Success Architect organization, including related enterprise architecture concepts, governance and cross‑cloud solutions.
• Engage with Signature Success customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to MuleSoft.
• Develop delivery and discovery assets aligned with the SA engagement catalog, tailored to the unique needs and opportunities of MuleSoft customers.
• Build strong relationships with both internal and external business partners, contributing to broader goals and growth.

Impact of the Role

Your technical expertise and business acumen will directly influence the technical architecture, performance optimization, and solution design strategies for our Signature Success customers, driving success and business outcomes with MuleSoft’s powerful analytics capabilities.

Collaboration and Teamwork

You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals.

Basic Requirements

• A broad perspective on API and integration patterns, use cases, technologies, and trends.
• Significant experience as a prior MuleSoft practitioner, with hands‑on experience in large scaled integration deployments.
• A recognized and certified MuleSoft expert with a deep understanding of the Anypoint Platform including its capabilities, limitations, design, and roadmap.
• Expert domain knowledge in performance, scaling, DevOps and containerization including working knowledge of Kubernetes.
• Ability to evaluate architecture and infrastructure to uncover technical needs and make recommendations for improvement.
• Demonstrated ability to analyze, design, and optimize business processes using technology and integration, guiding customers through optimization and migration.
• Ability to serve as a Trusted Advisor, driving conversations with Enterprise Architects, CTOs/CIOs, and Business Stakeholders armed with best practices for enterprise architecture functions such as security, performance, development process, and application governance.
• Ability to advise and mentor diverse teams using influence and adaptive communication strategies.
• Comfortable multitasking across parallel work streams, juggling different roles and priorities in each.
• A strong willingness and comfort in diving into new situations, learning about new technologies quickly, and debating different approaches and points of view.
• Excellent written, presentation and overall communication skills.
• Proactive and self‑starting attitude with the ability to manage tasks independently.

Preferred Requirements

• Familiarity with micro‑services, cloud architecture and considerations for on‑prem vs hybrid vs cloud platforms.
• Experience supporting/troubleshooting scaling and performance issues related to integration across distributed systems.
• Demonstrated thought leadership through publications, public speaking and others.
• Past experiences leading enterprise wide initiatives, giving you an understanding of the challenges accomplishing widespread organizational change and the hindsight to address them.
• Experience in a customer‑facing, sales‑aligned role such as a professional services consultant/architect, solutions architect or in a customer success role.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form.

EEO Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We believe in equality for all and lead the path to equality by creating a workplace that’s inclusive and free from discrimination. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit, without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.

Benefits

In the United States, compensation offered will be determined by location, job level, job‑related knowledge, skills, and experience. The typical base salary range for this position is $135,400‑$186,300 annually. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well, including time‑off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.