MTAJ-NC EMPLOYMENT SPECIALIST

ADP, Inc.; Rocky Mount (NC); On-site; USD 38,000 - 45,000; Full time

Job summary

Automatic Data Processing, Inc. is seeking an MTAJ-NC Employment Specialist in Rocky Mount, NC. The role focuses on coordinating and delivering program services, engaging participants, and guiding career development within the MTAJ-NC initiative.

The position requires a Bachelor's degree in a relevant field and strong organizational, communication, and case management skills. Office-based with potential travel to partner sites and employers.

Qualifications

• Strong organizational, time management, written, and verbal communication skills.
• Ability to coordinate multiple program activities and maintain documentation.
• Understanding of challenges faced by economically disadvantaged individuals.

Responsibilities

• Coordinate day-to-day operations and service delivery of the MTAJ-NC program to meet goals.
• Serve as the primary contact for participants, providing guidance and ongoing communication.
• Recruit, engage, and assist eligible individuals with enrollment and orientation.
• Provide individualized case management and career guidance through interviews and records review.
• Develop and monitor individualized employment and career development goals.
• Coordinate employment, education, vocational training, and supportive services.

Skills

Organizational skills

Communication skills

Case management

Time management

Education

Bachelor's degree in Human Services, Business Administration, Education, Workforce Development, or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

MTAJ-NC EMPLOYMENT SPECIALIST

CAREER SERVICES Full Time Rocky Mount, NC, US

Today Requisition ID: 1028

Salary Range: $38,000.00 To $45,000.00 Annually

Position Purpose

The MTAJ-NC Employment Specialist is primarily responsible for coordinating and delivering program services under the MTAJ-NC initiative. This position provides participant engagement, case management, employment and career guidance, and coordination of educational and workforce development opportunities. The Employment Specialist works collaboratively with participants, employers, NCWorks Career Centers, training providers, and community partners to support participant success, address employment barriers, facilitate access to supportive services, and achieve program goals in accordance with applicable program guidelines and requirements.

Essential Duties and Responsibilities

• Coordinate the day-to-day operations and service delivery of the MTAJ-NC program to ensure program objectives, participant needs, and established goals are met.
• Serve as the primary point of contact for MTAJ-NC participants, providing guidance, support, and ongoing communication throughout their program participation.
• Recruit, engage, and assist eligible individuals with program enrollment, orientation, and understanding program objectives, eligibility requirements, available services, and participation expectations.
• Provide individualized case management and career guidance by assessing participant interests, abilities, employment goals, and barriers through interviews, assessments, and review of available records.
• Develop, monitor, and update individualized employment and career development goals to support participant progress and successful program completion.
• Coordinate employment, educational, vocational training, and supportive services based on participant needs and program requirements.
• Establish and maintain working relationships with employers, NCWorks Career Centers, training providers, community organizations, and other workforce partners to expand participant access to employment and training opportunities.
• Assist participants with job readiness and employability skills, including resume development, interviewing techniques, job search strategies, and workplace expectations.
• Coordinate job placement opportunities and maintain communication with participants and employers to support successful employment outcomes and retention.
• Identify barriers to employment, education, and training and coordinate appropriate referrals, resources, and supportive services to address participant needs.
• Conduct regular participant check-ins, counseling sessions, and progress reviews to assess individual goals, provide guidance, and document services in accordance with program requirements.
• Maintain accurate and confidential participant records, case notes, enrollment documentation, service records, employment outcomes, and other required program documentation.
• Monitor program activities, participant progress, and performance measures to ensure compliance with applicable MTAJ-NC guidelines, policies, reporting requirements, and established deliverables.
• Provide follow-up services to participants after program exit to assess employment retention, identify ongoing needs, and document participant outcomes in accordance with program requirements.
• Prepare program reports, provide updates on participant progress and outcomes, and communicate program needs or concerns to management as requested.
• Collaborate with other case managers, workforce professionals, and service providers to ensure coordinated and effective delivery of participant services.
• Attend required meetings, trainings, and program-related events.
• Perform other duties as assigned.

Qualifications

Bachelor's degree in Human Services, Business Administration, Education, Workforce Development, or a related field preferred. An equivalent combination of education, training, and relevant experience in employment services, workforce development, case management, or program coordination will be considered.

SKILLS/ABILITIES: Strong organizational, time management, written, and verbal communication skills. Ability to coordinate multiple program activities, maintain accurate documentation, analyze participant needs, and apply critical thinking and problem-solving skills. Ability to establish effective working relationships with participants, employers, community partners, and service providers. Must demonstrate professionalism, flexibility, cultural sensitivity, and an understanding of the challenges faced by economically disadvantaged individuals.

No hazardous or significantly unpleasant conditions. The noise level in the work environment is usually Work is primarily performed in a typical office environment with moderate noise levels and no significant exposure to hazardous or unpleasant conditions. Occasional travel to employer sites, training locations, community partners, or program-related events may be required.

Physical Requirements

The employee must be able to sit for extended periods, use hands and fingers, reach, communicate effectively, and lift or move up to 20 pounds. Close vision and the ability to adjust focus are required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.