MSS & X-Ray Technologist

Concentra; Burbank (CA); Hybrid; USD 34,000 - 44,000; Full time

Benefits offered by this job

CE/Dues Reimbursement

401(k) with Match

Life & Disability Insurance

PTO & Extended Illness Days

Referral Bonus Program

Dependent Care Spending Account

Employee Discounts

Job summary

Concentra is seeking a Radiologic Technologist & Medical Support Specialist to perform routine x-ray, medical testing, and support duties under clinician supervision. You will also assist with registration, referral management, and ensure excellent patient experience in a fast-paced setting.

The role emphasizes one-on-one patient care, accuracy, and compliance with Concentra policies and regulations. Training and long-term career growth are highlighted in a supportive healthcare environment.

Qualifications

• Education Level: High School Diploma or GED.
• Graduate of an accredited school of radiologic technology and applicable certification by the state in which employed.
• Registered with The American Registry of Radiologic Technologists (ARRT) and has active and valid certification.
• CPR/First Aid Certification

Responsibilities

• Prepare patients for radiologic procedures and position them for x-ray.
• Operate radiologic equipment and monitor exposure times.
• Apply radiation safety measures for patients and staff.
• Maintain radiology equipment and perform QA/QC.
• Perform DOT and Non-DOT drug and alcohol testing.
• Assist providers during examinations and treatments.
• Greet patients, handle front-office duties, and ensure records accuracy.

Skills

Service Mindset

Attention to Detail

Sense of Urgency

Initiative

Flexibility

Customer Service

HIPAA/PHI Handling

Education

High School Diploma

ARRT Certification

CPR/First Aid

Job description

The Radioogic Technologist & Medical Support Specialist performs routine x-ray, medical, and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This position will also perform routine X-ray examinations in accordance with Concentra policies, practices, and procedures and applicable regulations. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. Also will ensure that every patient is treated with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.

Join Concentra, and you’ll experience a culture where the opportunities to advance your career are endless! We’ll provide you with: job stability, continuous on-the-job training, long-term career paths and growth, competitive compensation and salary package coupled with exceptional benefits and working for a healthcare organization that’s quickly growing and making a difference!

• Reimbursement for CE Credits, Professional Dues, and Association Membership fees
• 401(k) Retirement Plan with Employer Match
• Life & Disability Insurance
• Paid Time Off & Extended Illness Days Offered
• Colleague Referral Bonus Program
• Dependent Care Spending Account
• Employee Discounts

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to the Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the San Diego County Fair Chance Ordinance.

This position is eligible to earn a base compensation rate in the state range of $30.15 to $39.19 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.

Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.

Responsibilities

Radiologic Technologist Duties

• Prepare patients for radiologic procedures. Escort patients to dressing and x-ray rooms, provide verbal and/or written instructions and assist patients in positioning body parts to be radiographed. Explain procedures and observe patients to ensure patient care, safety and comfort during the x-ray exam.
• Operate radiologic equipment to produce images of the body for diagnostic purposes. Position radiologic equipment and adjust controls to set exposure time and distance according to specification of examination. Take x-rays following established radiologic requirements and regulations to ensure patient care and safety.
• Use radiation safety measures and protection devices to ensure safety of patients and team members
• Ensure radiologic equipment remains in working order. Report equipment malfunctions to Center Operations Director
• Ensure all Radiology workflows are followed and all Radiology reports cross correctly to EMR
• Follows documentation procedures and completes required documentation related to patient x-ray visit.
• Maintain all x-ray equipment, including calibration, QA/QC procedures, and record keeping in accordance with current policy and procedures

Medical Support Specialist Duties

• Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
• Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing
• Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
• Assist providers during examination and treatment
• Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
• Prepare and assist clinician with procedure set up and injury care
• Apply bandages, dressings and splints as ordered by the treating clinician
• Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
• Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
• Maintain supplies, clean rooms and equipment, and stock exam rooms
• Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures
• Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
• In partnership with center leadership, assist with patient flow and volume
• Keep patients informed of expected wait times during all aspects of the center visit
• Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
• Ensure accuracy in documentation
• Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed
• Follow HIPAA guidelines and safety rules
• Attend center staff meetings or huddles as required
• Assist in maintaining a neat, clean, and orderly appearance throughout the facility
• Complete any applicable training including but not limited to clinical competency training that occurs monthly.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

• Education Level: High School Diploma or GED
• Graduate of an accredited school of radiologic technology and applicable certification by the state in which employed.
• Registered with The American Registry of Radiologic Technologists (ARRT) and has active and valid certification.
• CPR/First Aid Certification

Job-Related Experience

• Customarily has at least six months or more of medical assistant experience with knowledge of medical procedures and medical terminology
• Working knowledge of occupational medicine requirements (state specific) is preferred with prior medical office, healthcare and/or customer service-related experience.

Job-Related Skills/Competencies

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Able to communicate both verbally and in writing in a clear, and professional manner
• Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues
• Must participate in initial and ongoing training as required
• Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection
• Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications