MSOC Manager

Anduril Industries; Asheville (NC); On-site; USD 126,000 - 167,000; Full time

Job summary

Anduril Industries is seeking a Manufacturing Security Operations Center (MSOC) Manager to build and lead a dedicated MSOC team across large-scale manufacturing facilities. You will supervise staffing, training, and written procedures to ensure continuous security operations and rapid incident response.

The role involves developing QA/training programs, acting as a security technology power user, and coordinating with site leadership and internal departments to integrate security into daily

Qualifications

• Bachelor's degree in Emergency Management, Criminal Justice, Business Administration, or a related field.
• Minimum of 5 years of cumulative experience in physical security operations or public safety with direct reports.
• Experience leading teams, including supervision of direct reports and contracted staff.
• Hands-on experience with CCTV, access control, intrusion detection, CAD, radios and mass notification systems.
• Experience in incident response, investigation, and reporting in an operational context.
• Strong understanding of physical security principles for industrial facilities.
• Excellent communication and leadership skills; able to direct operational teams.
• Ability to provide on-call support for critical incidents and obtain security clearance if required.

Responsibilities

• Oversee day-to-day MSOC operations, staffing, and service levels.
• Serve as administrative point-of-contact during major incidents and after-action reviews.
• Establish relationships with local PSAPs for coordinated emergency responses.
• Develop written documentation: procedures, standards, job aids, reference material.
• Oversee a quality assurance program reviewing incident intake and response data.
• Develop and supervise a comprehensive MSOC training program.
• Act as a power user for security tech and system configurations.
• Collaborate with security teams to ensure operational alignment and escalation workflows.
• Coordinate with site leadership, Facilities, HR, EHS, and other internal departments.

Education

Bachelor's degree in Emergency Management, Criminal Justice, Business Administration, or a related field

Experience leading teams and direct reports

Strong communication and leadership

Critical thinking and decision making

Organizational skills and multi-priority management

On-call incident support

Driver’s license

U.S. Person for export-controlled access

Tools

CCTV

Access control

Intrusion detection

CAD

Radio consoles

Mass notification systems

Job description

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

ABOUT THE TEAM

The Manufacturing Security program is a critical component of Anduril's overall security posture, specifically tailored to the complex demands of our large-scale manufacturing sites. Our approach differs significantly from other security operations, requiring a specialized team of professionals with unique, on-the-ground expertise. Recognizing the distinct security challenges of high-production industrial environments, our specialized team brings unique expertise in areas such as advanced technology integrations, specialized risk mitigation and tailored security strategies needed to safeguard our people, assets & intellectual property, thereby enabling uninterrupted production vital for national security and innovation.

The Manufacturing Security Operations Center (MSOC) will serve as the primary physical security monitoring and dispatch center for Anduril’s large-scale manufacturing facilities. The team will operate 24/7/365, triaging reports/requests, dispatching responders, monitoring technical security alarms, coordinating emergency responses, supporting investigations, and escalating significant incidents to Anduril’s Global Security Operations Center (GSOC). When a state of operational maturity is reached, the operations of the MSOC team are envisioned to resemble a hybrid between a Public Safety Answering Point (PSAP) and a corporate security alarm monitoring center, servicing multiple large manufacturing campuses.

ABOUT THE JOB

Anduril is seeking a highly motivated and experienced Manufacturing Security Operations Center (MSOC) Manager to build and lead Anduril’s MSOC team supporting security operations across our large-scale manufacturing facilities. Reporting to the Program Manager of Manufacturing Security, this role is pivotal in developing the MSOC team, directly addressing the unique, operational risks of rapidly growing, high-activity industrial sites. In this role, you will oversee the selection, training, supervision and quality assurance of the MSOC team, develop a comprehensive suite of procedures, standards, references, and other written material in support of the team’s operations, and ensure that the team is enabled to support responses to routine and emergency incidents.

WHAT YOU’LL DO

• Operational Oversight: Oversee the day-to-day operations of the MSOC. Ensure sufficient staffing coverage, identify and address process gaps, and ensure that the team’s service level aligns with stakeholder expectations.
• Incident Management Support: Serve as the MSOC’s administrative point-of-contact during major incidents and events. Participate in incident management team calls and post-event debriefs. Assemble event timelines and support incident reconstruction as part of after-action reviews.
• Emergency Services Liaison: Establish and maintain active relationships with local PSAPs to ensure coordinated incident reporting and pre-planned logistics for emergency responses.
• Documentation Development: Plan, develop, and implement written documentation, such as procedures, standards, job aids, and reference material, that will establish consistent expectations and scalability for the MSOC’s operations.
• Quality Assurance Program Development: Develop and oversee a quality assurance program that includes the review of incident intake records (phone calls, alarm data, emails, etc.) and response data (CAD reports, radio traffic, CCTV, etc.) to ensure the team’s execution aligns with written guidance and best practices.
• Training Program Development: Develop and oversee a comprehensive training program for new MSOC staff that adequately prepares them to function in the role.
• Security Technology & Systems Management: Act as a power user for technical systems used by the MSOC team. Ensure system configuration aligns with operational needs and support the resolution of technical issues that arise.
• Anduril Responder Integration & Collaboration: Work closely with the security operations team and other “boots on ground” response teams to ensure seamless integration into the MSOC’s dispatch and communications model. Act as a key point of contact for operational alignment.
• Stakeholder Coordination: Coordinate closely with site leadership, operations management, Facilities, HR, EHS, and other internal departments to address concerns and integrate requests into operational workflows.

REQUIRED QUALIFICATIONS

• Bachelor's degree in Emergency Management, Criminal Justice, Business Administration, or a related field.
• Minimum of 5 years of cumulative experience in physical security operations or public safety, as a people leader with direct reports.
• Proven experience leading teams, including direct supervision of direct reports and oversight of contracted staff.
• Hands‑on experience with the operation of CCTV, access control, and intrusion detection systems as well as dispatch communication technologies such as Computer Aided Dispatch (CAD), radio consoles, and mass notification systems.
• Demonstrated experience in incident response, investigation, and reporting within an operational context.
• Strong understanding of physical security principles and best practices relevant to industrial facilities.
• Excellent communication, interpersonal, and leadership skills, with the ability to effectively direct and motivate operational teams.
• Proven ability to apply critical thinking and sound judgment to assess risk, analyze complex situations, and make timely, effective decisions in a fast‑paced operational environment.
• Strong organizational skills with the ability to manage multiple priorities and shifting operational demands.
• Ability to provide on-call support for critical incidents.
• Ability to obtain and maintain a security clearance if required.
• Valid Driver’s License
• Must be a U.S. Person due to required access to U.S. export‑controlled information or facilities

PREFERRED QUALIFICATIONS

• Experience working in a PSAP/911 Center or working as a first responder (Fire/Police/EMS) is strongly preferred.
• Experience working in a Physical Security Operations Center (SOC, RSOC, GSOC, etc.)
• Experience working in a large‑scale manufacturing, industrial, or complex operational environment.
• Experience in defense manufacturing or familiarity with government security compliance.
• Knowledge of emergency preparedness and response protocols for industrial sites.
• Knowledge of lean manufacturing principles and their intersection with security.

US Salary Range: $126,000 — $167,000 USD

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top‑tier benefits for full-time employees, including:

Benefits

At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.