MSAT Tech Services Representative (Weekend Day Shift, Friday - Monday)

Simtrabps; Bloomington (IN); On-site; USD 33,062 - 44,083; Full time

Benefits offered by this job

Day One Benefits

Medical & Dental Coverage

401(k) Retirement Savings Plan with 4%

Time Off Program (Paid Holidays, PTO)

Paid Parental Leave and more

Adoption Reimbursement Program

Education Assistance Program

Employee Assistance Program

Onsite Campus Amenities: Workout/ Caf?

Job summary

Simtra in Bloomington, IN is seeking a Technical Services Floor Support Representative, a 100% onsite weekend role (Fri-Mon, 4x10h, 08:30–19:00) within the Technical Transfer Team (MSAT). You will make timely decisions, support QA/QC/Manufacturing, and assist with deviation investigations and aseptic processing.

You will collaborate across functions, ensure regulatory alignment, and navigate Master Batch Records and related documents while supporting multiple projects and tight deadlines.

Qualifications

• BS/BA in science or engineering, or 4+ years pharma experience in formulation, filtration, and filling.
• Knowledge of quality operating procedures and regulatory requirements in pharma, biological and biochemical quality.
• Knowledge of systems and equipment— including scales, mixing systems and monitoring methods, aseptic formulations, fill volume limit setting, disposable formulation technology, homogeneity testing, control charting, identification and response to trends.
• Ability to be a self‑starter and work independently on projects and tasks.
• Ability to use critical thinking and problem‑solving skills.
• Ability to write and perform Technical Services Studies (TSS).
• Strong communication skills, both written and verbal, with the ability to interact with many functions and levels across the organization.
• Strong organizational skills (attention to detail) and collaboration skills with the ability to meet tight deadlines and manage multiple projects.
• Intermediate proficiency in Microsoft Office Suite (Word, Excel, Outlook) and MiniTab.
• Ability to use and understand enterprise software (i.e., D365, BPLM, Pilgrim, Trackwise).

Responsibilities

• Responsible for making and delivering accurate and timely decisions pertaining to projects, questions, and requests.
• Escalates issues to impacted departmental manager, project owner, and/or Director as necessary for corrective action implementation.
• Partners with Quality Assurance Associate, Quality Control Representative and Manufacturing Representative to coordinate projects, provide support, align facility representation, and provide consistent information.
• Deviation investigation writing with assistance.
• Filter troubleshooting and testing, including PUPSIT.
• Ability to provide expertise in aseptic processing.
• Capable of evaluating product impact and responsible for advising if product meets release criteria per regulatory constraints.
• Understands the technical requirements of each project.
• Understands the Master Batch Record (MBR), Quality Control Master Document (QCMD), Regulatory and Procedural requirements that govern the client/company relationship and product.

Skills

Strong communication skills

Self-starter

Critical thinking

Problem-solving skills

Ability to work independently

Attention to detail

Education

BS/BA in science or engineering

4+ years pharma experience

Tools

MS Office Suite

MiniTab

D365

BPLM

Pilgrim

Trackwise

Job description

Why join Team Simtra?

Make it HAPPEN – We bring a growth mindset to every opportunity, developing new skillsets and exceeding our expectations and those of our customers.

Make it TOGETHER – We work as one, respecting each voice and tapping into our unique strengths across teams—so we can solve problems in new ways.

Make it RIGHT – We hold ourselves to a high standard of excellence, fulfilling our commitments to the customer, their patients, and our team members.

Make it COUNT – We take pride in our day-to-day work, knowing the impact we make – taking on challenges big and small to improve patient health.

This role

The Technical Services Floor Support Representative is a member of the Technical Transfer Team (MSAT) that provides onsite processing support to Manufacturing. This position is 100% onsite at the Bloomington facility and reports to the Sr. Manager, Technical Transfer. This role is a full‑time weekend position that works Friday to Monday (4 x 10 hrs, 08:30‑19:00).

Responsibilities

• Responsible for making and delivering accurate and timely decisions pertaining to projects, questions, and requests
• Escalates issues to impacted departmental manager, project owner, and/or Director as necessary for corrective action implementation
• Partners with Quality Assurance Associate, Quality Control Representative and Manufacturing Representative to coordinate projects, provide support, align facility representation, and provide consistent information
• Deviation investigation writing with assistance
• Filter troubleshooting and testing, including PUPSIT
• Ability to provide expertise in aseptic processing
• Capable of evaluating product impact and responsible for advising if product meets release criteria per regulatory constraints
• Understands the technical requirements of each project
• Understands the Master Batch Record (MBR), Quality Control Master Document (QCMD), Regulatory and Procedural requirements that govern the client/company relationship and product

Required qualifications

• BS/BA degree, preferably in the science or engineering field, or 4+ years of Pharmaceutical Industry experience with a focus on formulation, filtration, and filling processes in lieu of education
• Knowledge of quality operating procedures, quality and regulatory requirements pertinent to pharmaceutical, biological and biochemical quality
• Knowledge of systems and equipment— including scales, mixing systems and monitoring methods, aseptic formulations, fill volume limit setting, disposable formulation technology, homogeneity testing, control charting, identification and response to trends
• Ability to be a self‑starter and work independently on projects and tasks
• Ability to use critical & creative thinking and problem‑solving skills
• Ability to write and perform Technical Services Studies (TSS)
• Strong communication skills, both written and verbal, with the ability to interact with many functions and levels across the organization
• Strong organizational skills (attention to detail) and collaboration skills with the ability to meet tight deadlines and manage multiple projects
• Intermediate proficiency in Microsoft Office Suite (Word, Excel, Outlook) and MiniTab
• Ability to use and understand enterprise software (i.e., D365, BPLM, Pilgrim, Trackwise, etc.)

Physical / safety requirements

• Duties may require overtime work, including nights and weekends
• Position may require sitting or standing for long periods of time in a classified environment
• Ability to qualify for Grades A, B, and C areas

Benefits

• Day One Benefits
  • Medical & Dental Coverage
  • Flexible Spending Accounts
  • Life and AD&D Insurance
  • Supplemental Life Insurance
    • Spouse Life Insurance
    • Child Life Insurance
  • 401(k) Retirement Savings Plan with Company Match
  • Time Off Program
    • Paid Holidays
    • Paid Time Off
    • Paid Parental Leave and more
  • Adoption Reimbursement Program
  • Education Assistance Program
  • Employee Assistance Program
  • Community and Volunteer Service Program
  • Employee Ownership Plan
• Additional Benefits
  • Short and Long‑Term Disability Insurance
  • Voluntary Insurance Benefits
    • Vision Coverage
    • Accident
    • Critical Illness
    • Hospital Indemnity Insurance
    • Identity Theft Protection
    • Legal and more
  • Onsite Campus Amenities
    • Workout Facility
    • Cafeteria
    • Credit Union

Current benefit offerings are in effect through 12/31/26

Disclaimer

This job description is intended to provide the minimum knowledge, skills and abilities necessary to perform the job. It may not be inclusive of all the duties and responsibilities of the job. Simtra reserves the right to make modifications based on business requirements.

Equal Employment Opportunity

Simtra is proud to be an equal opportunity employer. Simtra evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

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