MS Functional Support Analyst (ERP)

Inoapps Ltd; Houston, Northern (TX, KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Inoapps Ltd. in Houston is seeking a functional support professional for Oracle EBS and Oracle Fusion across Financials, Procurement and Projects. You will manage incidents, requests, changes and problems while coordinating with technical support and service delivery teams.

The role is predominantly remote with occasional visits to offices and client sites, offering exposure to varied Oracle environments and delivery models. Strong communication and problem-solving skills are essential.

Qualifications

• Provide functional support for Oracle EBS and Fusion across Financials, Procurement and Projects.
• Handle incidents, requests, changes and problems while liaising with technical support and service delivery teams.

Responsibilities

• Provide functional support to managed services customers for Oracle EBS and Fusion across Financials, Procurement and Projects.
• Handle incidents, requests, changes and problems while liaising with technical support and service delivery teams.
• Collaborate with technical support and service delivery teams to ensure timely resolution and effective service delivery.

Skills

Oracle EBS

Oracle Fusion

Incident management

Tools

ITSM tooling

Job description

This position involves the provision of functional support to managed services customers for Oracle EBS and Fusion across Financials, Procurement and Projects. This will involve dealing with incidents, requests, changes and problems while liaising with technical support and service delivery teams.

The role is predominantly remote though it may involve occasional visit to internal offices and client sites.