MRI Tech - Department Assistant

Centralus Health; Town of Ithaca (NY); On-site; USD 43,000 - 70,000; Full time

Job summary

Cayuga Health is seeking an MRI technologist to optimize patient flow for MRI examinations at Cayuga Medical Center and affiliates. You will clarify and document patient safety procedures, provide top-tier patient care, and collaborate with a multidisciplinary team.

The role requires self-motivation, teamwork, and a focus on quality service. On-call and shift coverage may apply; the department emphasizes safety, accuracy, and compassionate patient interaction.

Qualifications

• High school diploma or GED required.
• Two years of healthcare experience preferred.
• Must be able to push, pull, bend, safely transfer patients and ambulate.

Responsibilities

• Demonstrates thorough knowledge of MR department safety systems.
• Observes all safety and warning signs.
• Demonstrates understanding of all emergency stops.
• Demonstrates emergency patient extraction from the bore and magnet room.
• Follows information in the MR Safety manual.
• Capable of thoroughly screening patients.
• Demonstrates proper phone etiquette.
• Communicates with patients, staff and physicians effectively and frequently.

Skills

MR safety knowledge

Patient screening

Customer service

Phone etiquette

Teamwork

Communication

Education

High school Diploma or GED

Tools

Meditech

PACS

vRad

Shiftwizard

Job description

About Cayuga Health

Cayuga Health offers patient-centered, comprehensive health services at Cayuga Medical Center in Ithaca; Schuyler Hospital in Montour Falls; and more than 40 medical offices in the Finger Lakes and Central New York. Cayuga Health employs more than 450 providers from 40+ specialties. Additional services include a neo-natal intensive care unit, a home health care agency, an addiction recovery organization, and a skilled nursing facility.

About Cayuga Health

Cayuga Health offers patient-centered, comprehensive health services at Cayuga Medical Center in Ithaca; Schuyler Hospital in Montour Falls; and more than 40 medical offices in the Finger Lakes and Central New York. Cayuga Health employs more than 450 providers from 40+ specialties. Additional services include a neo-natal intensive care unit, a home health care agency, an addiction recovery organization, and a skilled nursing facility. Cayuga Health is a member of Centralus Health, a community-based integrated delivery system. Our mission is to deliver high-quality care, empower our teams to succeed, and improve the wellbeing of the communities we serve. Our commitment to quality personalized care begins with our exceptional team—over 6500 employees strong. At Cayuga Health, you will work in a collaborative environment that values excellence, integrity, compassion and stewardship. Together, we create an environment where empathy, honesty and a dedication to quality thrive, empowering us to make a positive impact on the lives we touch. We offer competitive wages, comprehensive benefits, and professional development opportunities to help our employees grow and thrive. Whether you are just starting your career or taking the next step in healthcare, we invite you to join us in shaping the future of care in our communities. Learn more at www.cayugahealth.org.

Job Summary: Employee will be responsible for a optimizing the patient flow of MRI examinations. These responsibilities include clarification and documentation of patient screening and safety procedures. Employee will provide excellent customer service to patients, visitors and staff with an emphasis on quality service and excellent patient care. Employee must be self-motivated and demonstrate ability to work as a team. On a need to basis, performs other duties as trained and assigned.

Job Responsibilities Include

• Demonstrates thorough knowledge of MR department safety systems.
• Observes all safety and warning signs
• Demonstrates understanding of all emergency stops
• Demonstrates emergency patient extraction from the bore and magnet room
• Follows information in the MR Safety manual
• Capable of thoroughly screening patients.
• Demonstrates thorough knowledge of MR department policies.
• Consistently follows patient identification policy.
• Demonstrates proper phone etiquette
• Understands the importance of and adheres to the MR safety policies for patients and staff.
• Participates in staff meetings and reads emails for updates

Completes ALL steps involved with the exam;

• Documentation of patient history.
• Documentation of tech info.
• Consistent documentation of “Universal Time Out”.
• Exam entered/edited in computer.
• Paperwork PACS scanned into system.

Stock

• Assesses stock levels and enters stock/pantry orders in computer system.
• Shows knowledge and respect for stock volumes and the importance in regard to fiscal integrity.
• Replenishes stock when low/cleans rooms
• Check for expired supplies
• Follows policy to enter in appropriate patient chargeable items after contrasted exams
• Follows policy to enter in appropriate patient chargeable items post special procedures.

Communication

• Communicates with patients, staff, offices and physicians effectively and frequently.
• Communicates any equipment malfunction with other staff.
• Provides our patients with thank you cards.
• Demonstrates proper phone etiquette when answering, transferring or taking messages

Teamwork

• Demonstrates willingness to adapt to changes in schedule and workload.
• Readily accepts responsibility.
• Cleans rooms and replenishes low stock for next shift
• Offers assistance to other modalities whenever possible.
• Willingness to transport patients.

Customer Support

• Accommodates every patient and guest.
• Explains each procedure to patient in understandable terms and pleasant manner.
• Provides attention, care, and comfort to patients.
• Communicates/updates patient status to family frequently.
• Capable of burning a CD and getting proper Release of Information consent

Equipment

• Recognizes equipment malfunctions and initiates action to correct problem.
• Maintains annual competency
• Identifies table weight limits
• Follows appropriate patient loading criteria
• Cleans positioning sponges, coils and cables between patients
• Capable of using Meditech, PACS , vRad, Shiftwizard and other necessary computer programs

Infection Control

• Performs proper hand Hygiene before and after each patient
• Cleans equipment after each patient
• Understands and follows the precautions needed for isolation patients

Requirements

• Education – High school Diploma or GED
• Experience – Preference two years of experience in healthcare environment
• Licensure – none
• Physical Requirements – Must be able to push, pull, bend, safely transfer patients and ambulate without assistance.

Pay Range Disclosure

• Standard Rate of $31.25 to $50.48 per hour plus benefits

Centralus and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.

We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.

If you require reasonable accommodation to complete a job application, pre‑employment testing, a job interview or to otherwise participate in the hiring process, please contact the Centralus Talent Acquisition team at [e-mail].