MRI Tech Assistance, Charlton Office, 25 Hours, Evenings

UMass Memorial Health; Charlton (MA); On-site; USD 21,000 - 36,000; Full time

Benefits offered by this job

Signing bonus available

Job summary

UMass Memorial Health is seeking an MRI Service Support Clerk to assist radiology teams with patient information, scheduling, and safety protocols. You will help prepare patients for MRI, document procedures in HIS/RIS/PACS, and support technologists throughout the shift.

Responsibilities include pre-screening patients, ensuring safety, and coordinating with radiologists. The role requires strong communication, attention to detail, and clerical skills in a dynamic clinical setting.

Qualifications

• Strong interpersonal and communication skills.
• Strong attention to detail.
• Basic clerical and computer skills.

Responsibilities

• Obtain and record patient information and verify orders.
• Assist the technologist with patient transfer and positioning.
• Prepare oral contrast media and document work in HIS/RIS/PACS.
• Maintain cleanliness of rooms and equipment, restock supplies.
• Stay updated on MRI safety policies and procedures.
• Assist with clerical tasks and tech support as needed.
• Conduct pre-screening interviews via telephone with patients.
• Collect documentation of implants for MRI safety.
• Obtain clinical documentation for MRI protocols.
• Book or reschedule patients as needed.
• Comply with departmental policies and safety regulations.

Skills

Interpersonal communication

Attention to detail

Clerical and computer skills

Education

High school diploma or GED

BLS healthcare provider certification

Medical terminology (preferred)

Tools

HIS/RIS/PACS systems

Job description

Exemption Status:

Non-Exempt

Hiring Range:

$15.00 - $26.42

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday

Scheduled Hours:

5p-11p

Shift:

2 - Evening Shift, 5 Hours (United States of America)

Hours:

25

Cost Center:

25081 - 3564 MRI

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under general supervision of the MRI Technologist, closely partners with the MRI Technologist to perform a variety of clinical and clerical activities necessary to support the smooth operation of the MRI service.

I. Major Responsibilities:

• 1. Obtains and records appropriate patient clinical information and/or history; verifies physicians' orders and reviews the results of relevant lab tests
• 2. Assists the technologist in the transfer and positioning of patients as needed, ensuring their modesty and physical safety, utilizing auxiliary equipment and/or devices as needed
• 3. Prepares oral contrast media, under the supervision of the technologist, for administration to the patient. Accurately documents work in HIS/RIS/PACS systems
• 4. Maintains cleanliness of dressing rooms, tables and equipment to prevent cross contamination of contagious diseases, keeps rooms well stocked with linen and necessary supplies
• 5. Keep up to date with changes in MRI and MRI Safety, following departmental MRI safety policies and procedures
• 6. Performs other clerical and assists techs as requested and/or required
• 7. Conducts pre-screening interviews via telephone with patients prior to their date of service. Also pre-screens patients prior to entry of MRI zone II on their date of service
• 8. Assists the technologists with obtaining documentation of implants for MRI safety purposes
• 9. Assists the technologists with obtaining clinical documentation for protocols from Radiologist
• 10. Can book or reschedule patients as needed.

Standard Staffing Level Responsibilities:

• 1. Complies with established departmental policies, procedures and objectives.
• 2. Attends variety of meetings, conferences, seminars as required or directed.
• 3. Demonstrates use of Quality Improvement in daily operations.
• 4. Complies with all health and safety regulations and requirements.
• 5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
• 6. Maintains, regular, reliable, and predictable attendance.
• 7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:

• 1. High school diploma or GED required
• 2. BLS healthcare provider required before completion of 90-day probationary period

Experience/Skills:

Required:

• 1. Strong interpersonal and communication skills.
• 2. Strong attention to detail.
• 3. Basic clerical and computer skills.

Preferred:

• 1. Medical Terminology preferred but is not required.
• 2. Prior medical experience preferred but is not required.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

On-the-job time is spent in the following physical activities:

• 1. Frequent walking, standing, lifting and positioning of patients.
• 2. Periodic prolonged sitting

This job requires exposure to the following environmental conditions:

• 1. Patient care environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.